another software product that doesn't work

I have said I am new to MAC's -- but an experienced windows user, but this MAC appears to be more trouble than it is worth.

what software works with it ????

there are so many conflicts with these "intel based MAC" systems that I would be VERY frustrated if I was trying to have his system run a wide variety of software programs.

I ordered the 2006 Encyclopedia Britannica *OFF OF THE APPLE * web site -- installed it -- but it does not work; after the install, looking at the help page I find out that it does not work on Intel based MAC's and Britannica have no plans for a fix.

The basic requirements were:

Macintosh
OS X v10.3.x or 10.4.x
G4 or higher processor

so the question ---- if the apple web site cannot steer me to what software does/does not work with their products, what/ where can I turn??? what am I suppose to be looking for??

thanks ... and frustrated

mark

Mac OS X (10.4)

Posted on Apr 11, 2006 5:27 PM

Reply
10 replies

Apr 12, 2006 12:00 AM in response to mark moncino

The following site will show you most if not all of the Universal (IE Native for Intel Macs) software:

http://www.versiontracker.com/macintel/updates/

There is more software coming out Universal every day. You have to also remember the first Intel based mac was not supposed to be out till Summer. So you have to give the Software Developers some time.

Oh, a G4 or higher processor is not an Intel Mac. Unless it says it is a Universal program it may or may not work with the computer. If it does work it may work slower etc.

For a list of Power PC (IE G3, G4 or G5) programs that will work on an Intel based computer check out the following site:

http://www.macintouch.com/imacintel/rosettacompat.html

Apr 12, 2006 3:56 AM in response to Niel

Thanks -- but let me ask, as a neophyte to MAC's -- what EXACTLY does working under "Rosetta" mean?

From an eralier post I kow that I was able to open up Safari "under rosetta" in order to get Safari to see the video streams on the CNN web site (not for most other news web sites though it seems).

Does this mean That these progrmas are installed and ~~ALWAYS~~ are opened in rosetta or only when installed.

When safari is opened in rosetta it is MUCH slower and sluggish -- is that what is to be expected for these work arounds??

Apr 12, 2006 4:30 AM in response to Bill_R

I did not understand the terminology when I purchaseed this machine-- I thought that newer meant faster (within reason) not a "whole new technology" and maybe it will and maybe it won't work with many of the ~~2006~~ software products out there that are designed for MAC's

so .. I need to look for something that say "universal program " on it ???

even the Apple works system requirements read:

Requirements

*An Apple computer with a PowerPC processor
*24MB of physical RAM with virtual memory set to at least 25MB
*Mac OS 8.1 or later
*QuickTime 4.1.2 or later (included on CD)
*A CD-ROM drive (for installation)
*An Internet connection*


which I read as OS 8.1 or greater -- it works; what I should be looking for is the OS ~~AND~~ what ---the words iMAC or power PC or mac/intel processor.

I am confused (and i do not mean to imply that apple works does nOT work, it does, I am just confused on how to mach up what the requirements are for this computer

mark

Oh, a G4 or higher processor is not an Intel Mac.
Unless it says it is a Universal program it may or
may not work with the computer. If it does work it
may work slower etc.



Mac OS X (10.4)

Apr 12, 2006 6:03 PM in response to Niel

Ok -- it seems that I need to verify that the software is compatale with OS 104.x AND that it is also compatable with the Intel Core Duo -- they are NOT the same and indeed are mutually exclusive; further more I have to realize that software makers of products listed as 2006, may very well NOT say whether their products are compatable with both -- many times ONLY listing the requirements as OS 10.4.x or Tiger compatable

I have a headache...but thanks for everyones help and suggestions

Apr 12, 2006 6:21 PM in response to mark moncino

Sorry to hear about your problems getting software to work.
I have hundreds of software applications, since I'm not on my 9th Apple computer. And the only ones which don't work are WireTap Pro and the Unsanity apps. Both developers are busy updating their software.

What you need to ask is whether the program is a Universal binary (which means it will run native under the Intel cpu OR if it will run under Rosetta.n
Applications running under Rosetta run a little slower. But you shouldn't notice a real 'drag' or anthing.

Apr 13, 2006 5:08 AM in response to mark moncino

Hi Mark.

Seems like someone needs to explain what has happened with Apple Macs in laymans terms!

For several years Apple has been building computers that use the PowerPC processor as it's heart and brain, which has had various speed enhanced variants called the G3, G4 & most recently the G5.

The operating system (the software that boots up when you turn on your computer and allows you to use it and run other software) for Apple Macs has most recently been OS X, which has been updated with different releases, the most recent being codenamed Tiger, with a release number of 10.4

This year Apple started to build computers using a fast new processor called the Intel Core Duo. This processor, and its related hardware, is based on the same sort of hardware 'architecture' as Windows PCs.

Apple re-programmed the operating system (still called OS X Tiger but with a slightly updated release number of 10.4.5) to work with this new 'architecture'. However, there is still a lot of software out there that is written for the same operating system, but running on the hardware 'architecture' of the older Apple Macs.

So Apple created Rosetta, which is something that runs in the background in the operating system on the new hardware that 'translates' the programming code of the software written for the older hardware, allowing you to install and run it. Most of this software should run okay, some will run slowly, there might be some minor problems with some software, and a few might not run at all!

Apple are encouraging software developers to write new versions of older software that takes advantage of the new hardware, or create patches that allows you to run the software properly on the new hardware, so it doesn't need to run via Rosetta.

Ultimately Apple (and us Mac users) want software developers to write software that is Universal - it invisibly installs and runs according to both the old and new hardware architectures without the need for translation programs like Rosetta.

The problem with this transition from the PowerPC hardware to the Intel hardware is that it has been quick and a lot of software developers havent yet caught up with the changes. Also, as can be expected, re-writing your software, and developing two different versions, can be time-consuming and expensive - and developers (or rather the suits that run the software companies) might not want to spend money on doing so for new hardware that as yet hasn't got a strong consumer base - the computers are so new the user base is miniscule compared to the older PowerPC iMacs etc.

So you will find that software is still being developed, released and sold that is designed to work with OS X 10.4, but only designed to work with the older hardware - though it should work under Rosetta on your new Intel-based iMac, and if you are lucky the developer might release a Universal Binary patch for you to download at a later date that makes it run 'natively' on your hardware without going through Rosetta - also making it faster and more compatible.

As Apple sells more computers with new hardware, the user base will grow and developers will all start to write Universal Binarys of their software. Years down the line all software might be written only for the new hardware, at which point it will be old hardware and Apple might move on to another sort of hardware yet again! iMac Brain Implants anyone?

What you need to look out for when buying software is the blue Universal logo that looks like a ying&yang. If the software packaging doesn't display it or doesn't mention it, then check the software company website for downloadable patches of Universal Binarys. Or just risk it and buy it and hope it works okay under Rosetta.

Sorry to have gone on at length. I hope it hasn't hurt your brain as much as it hurt mine. I really could do with one of those iMac Brain Implants to simplify my thought processes...

More info about Universal here:

http://www.apple.com/universal



20" iMac (Intel Core Duo, 1gb RAM, 128mb video) Mac OS X (10.4.6) I've got a Windows laptop still... just in case. Of what, I don't know.

Apr 13, 2006 5:45 AM in response to martianrobot

SPECTACULAR post --- thanks for clearing things up

I hope this helps others who may be experienced Window users but are new to MAC's.

After reading your post (several times) I then again browsed the iMAC web site -- the info you describe is there BUT very subtle -- more of a nuances than an in your face. It seems obvious NOW, but that was AFTER your clarification

If any Apple sales people are out there lurking, you REALLY need to clarify these issues for people purchasing the iMAC and who are not aware of these issues -- it will save a lot of aggravation (support calls and software returns) later

Thanks again

mark

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

another software product that doesn't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.