What is this new field labeled "cheap call" with a VOIP string in Contacts?

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Level 1

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What is this new field labeled "cheap call" with a VOIP string in Contacts?

I just noticed that all of my contacts (which sync between iCloud, my Gmail account, and Facebook) now have a field called "cheap call" with a phone number written as follows:

cheap call: voip://+15551234567

I've searched online and could not find anyone posting anything about this field. In my contacts, the phone number that's used with the voip string is the main contact number.

The other odd thing is that when I click on that voip string and phone number nothing happens. No dialer is launched and I don't have Skype installed.

Does anyone have this field? How can I get rid of it since it is showing up with ALL of my contacts?

iPhone 5, iOS 6

Posted on Oct 8, 2012 9:38 AM

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Answer 1

Oct 9, 2012 6:04 AM in response to digsoreos

I have this as well and cannot figure out how to get rid of it. When I touch the button it opens Sync.ME, the Facebook syncing app, but I don't see anywhere in the settings to turn off this field or ability. Likewise uninstalling the app didn't take it away. I'm not sure what to do now.

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Answer 2

Oct 10, 2012 9:12 AM in response to digsoreos

I found I had the same problem. Go into the Sync.ME app and click "More" on the far right and scroll down until you see "Cheap Calls" and undo the "Add to Contacts". That removed it from all my contacts.

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Answer 3

digsoreos Author

Level 1

2 points

Oct 10, 2012 9:16 AM in response to lauramw0607

Awesome!! Thank you. I had deleted the Sync.ME app so that's probably why when I clicked on the number in the "cheap call" field it didn't do anything.

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Answer 4

Oct 10, 2012 9:58 AM in response to lauramw0607

I wish that worked for me. Unfortunately, and I don't know why as I am running the newest version of the app, but there is nothing anywhere in the More section that shows the Cheap Calls option. Looks like I'll be e-mailing Sync.ME about it.

Edit: I went through the "delete Sync.ME account", then upon reopening the program entered my mobile number (which I did not do the first or any time before) but it now gave me a Cheap Calls portion, along with Recording. Neither were there before but were after entering my mobile number at the initial program startup.

Glad those are removed now!

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Answer 5

digsoreos Author

Level 1

2 points

Oct 10, 2012 10:06 AM in response to DyMndSkiR

Hmmm. I actually didn't try the fix suggested so maybe it was premature to label it as having solved my problem. What I did was I deleted the contacts on my iPhone by clicking the Gmail contact sync option to off. I tuned iCloud contacts sync off. Then I logged in to Gmail on my computer, exported my Gmail contacts to a cvs file, deleted the "cheap call" field, went back to Gmail and deleted all of my synched contacts, reimported them with the revised csv file. Then I exported my contacts to the file format for iPhone. Went to iCloud.com and deleted all of my contacts. Then I imported the revised set from the file I exported from Gmail. Then I turned the contacts sync back on my iPhone for both Gmail and iCloud. That's probably overkill to sync my contacts with Gmail and iCloud but that's how I do it.

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Answer 6

digsoreos Author

Level 1

2 points

Oct 10, 2012 10:08 AM in response to DyMndSkiR

Just read your "edit". Glad it worked. I'll remember that in case I ever reinstall Sync.ME. Thanks everyone.

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Answer 7

Oct 23, 2012 9:24 PM in response to DyMndSkiR

This originally worked for me and I turned it off but now the option has gone from "more" under the settings in the app. Not impressed that they have now made all my contacts have this VOIP number under Homepage field of my contacts.

When you click one of them in your contacts it tries ringing it and says its powered by sync.me calls!

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