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1st gen apple tv will not connect to itunes, despite factory restore, reinstall of itunes, reboots of everything.

I am at wit's end. Until a couple of days ago, my 1st gen Apple TV connected fine to iTunes. Now, it will not connect no matter what. I have tried the following:


1) restart both ATV and my machine (Win 7 running iTunes 10.7)

2) restored ATV factory settings and reinstalled software

3) hard-wire via ethernet to my computer (which some articles seemed to indicate should work - nothing happened)

4) hard-wired both my cpu and ATV to a router - nothing shows up

5) removed and reinstalled all Apple programs, including iTunes, QT and ancillary

6) vaired between hard-wired internet connection and wireless for ATV

7) did everything on this page, including open ports manuallyhttp://support.apple.com/kb/TS1453


Most frustrating of all, my wife sees the device instantly in her iTunes. AGHH!

Apple TV, Windows 7

Posted on Oct 8, 2012 1:11 PM

Reply
3 replies

Dec 27, 2012 7:02 AM in response to jeckels

had the same problem once

went to the appletv's settings and unlinked it with the computer

let it do it's restart and clear synced data

set it up to link with the same computer once more

and let it sync the data once more


haven't have issues since

but described the solution to many in this forum who had the same issue

1st gen apple tv will not connect to itunes, despite factory restore, reinstall of itunes, reboots of everything.

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