1 Reply Latest reply: Nov 22, 2012 9:18 AM by Jobsaditmate
bslindgreen Level 1 Level 1 (0 points)

Hi

 

i have a canon EOS 5D Mark III. And i have just downloaded the EOS Utility 2.11.4 Updater for Mac OS X. It works fine just to start the utilitys before i connect my camera. But every time i try to connect my camera, the app just shuts down and the message "this program closed unexpectedly" (translated from danish). does anyone else have the same problem, or do anyone know a solucition. Before you suggests this, i have dragged the whole folder to the trash bin and then emptyed it. And then downloaded it again.


Mac OS X (10.7.4)
  • Jobsaditmate Level 1 Level 1 (0 points)

    Hi, I have the same problem with the same camera.  Interestingly the software worked ok on my girlfriend's iMac (Desktop job) but I have just bought a MAC Book Pro Retina and Canon utilities just crashes out as soon as I connect my 5DMKIII.  I'm running OS 10.8.2 and the Canon software is ver: 25.1.2