1 Reply Latest reply: Oct 8, 2012 8:11 PM by Peggy
jaasum Level 1 Level 1 (0 points)

I have iWork installed from disk, and as I understand it all software updates come through the mac app store. All my apps (Pages, Keynote, Numbers) prompt me that there is an update to install. Clicking "Update" takes me to the Mac App Store which simply gives me a "No Updates Availible" message. The app store seems unable to verify that I have apps qualified for upgrades that were not purhcased within the App Store.

iMac, Mac OS X (10.6.2)
  • Peggy Level 8 Level 8 (38,585 points)

    iWork '09 installed from the retail disk or from the downloaded trial must be updated through Software Update. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have that needs updating you may see two sections in the MAS window.


    But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.


    You can also download the standalone updater from this page.