13 Replies Latest reply: Nov 12, 2015 10:09 PM by Coqui_ta
Luqman Rehman Level 1 Level 1

I would like to know if text/imessages are backed up via iCloud? if not then what is the option available within Apple to find a way to backup sms/imessages on a regular basis


iPhone 4S, iOS 6
Solved by Luqman Rehman on Oct 11, 2012 8:02 PM Solved

but how can i be sure if messages are being backed up cos the text messages icon does not show on the

Settings > iCloud > Storage & Backup > Manage Storage > "Your Phone" > the list of items backed up shows up...

need confirmed answer whether text.iMessages are backed up?

Reply by randers4 on Oct 11, 2012 8:09 PM Helpful

Those settings only reflect the things you have the option not to include in the backup, not everthing that is backed up.  This article explains what is backed up: http://support.apple.com/kb/HT4859.  You will not that is says, in part:

 

You get 5GB of free iCloud storage for:

  • Photos and videos in the Camera Roll
  • Device settings (for example: Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts)
  • App data
  • Home screen and app organization
  • Messages (iMessage, SMS, and MMS)
  • Ringtones
  • Visual Voicemails

 

Messages are included in the backup, they just don't appear in the setting you are looking at because you don't have the option to not include them in the backup.

Reply by randers4 on Oct 8, 2012 7:02 PM Helpful

Only as part of the overall iPhone backup.  They can't be accessess separately; they would only be available if you restore you phone to the backup, including all the other data and settings contained in the backup.  If you want to save your message conversations separately, you'll either have to take screenshots and email them to yourself, or use 3rd party software such as Touch Copy (pc or mac) or PhoneView mac).

All replies

  • randers4 Level 9 Level 9

    Only as part of the overall iPhone backup.  They can't be accessess separately; they would only be available if you restore you phone to the backup, including all the other data and settings contained in the backup.  If you want to save your message conversations separately, you'll either have to take screenshots and email them to yourself, or use 3rd party software such as Touch Copy (pc or mac) or PhoneView mac).

  • Luqman Rehman Level 1 Level 1

    but how can i be sure if messages are being backed up cos the text messages icon does not show on the

    Settings > iCloud > Storage & Backup > Manage Storage > "Your Phone" > the list of items backed up shows up...

    need confirmed answer whether text.iMessages are backed up?

  • randers4 Level 9 Level 9

    Those settings only reflect the things you have the option not to include in the backup, not everthing that is backed up.  This article explains what is backed up: http://support.apple.com/kb/HT4859.  You will not that is says, in part:

     

    You get 5GB of free iCloud storage for:

    • Photos and videos in the Camera Roll
    • Device settings (for example: Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts)
    • App data
    • Home screen and app organization
    • Messages (iMessage, SMS, and MMS)
    • Ringtones
    • Visual Voicemails

     

    Messages are included in the backup, they just don't appear in the setting you are looking at because you don't have the option to not include them in the backup.

  • Luqman Rehman Level 1 Level 1

    i apprecaite your reply. this means that whenever i change devices it will automatically pull my messages from the iCloud; regardless...or is there a special way to go about it?

  • randers4 Level 9 Level 9

    You're welcome.  Whenever you change devices, back up your old one and when setting up your new one restore it to the backup of your old one, as explained here: http://support.apple.com/kb/HT2109.  This will transfer the data and settings from your old phone to your new one, including text messages.  You will also have to set up your existing iCloud account on your new phone to sync your iCloud data such as contacts and calendars to your new phone.

  • Luqman Rehman Level 1 Level 1

    one more question regarding backup! if i restore a backup to a new device and then erase the old device and use the same Apple ID on that device will it still pull from the other device (the new one) automatically or only if I want to restore from that backup.

     

    thank you and waiting for your answer.

  • randers4 Level 9 Level 9

    Luqman Rehman wrote:

     

    one more question regarding backup! if i restore a backup to a new device and then erase the old device and use the same Apple ID on that device will it still pull from the other device (the new one) automatically or only if I want to restore from that backup.

     

    If you only signed into your existing iCloud account, you would only receive the iCloud data in your account, which would not include photos in your camera roll, text messages, apps and app data, etc.  To transfer this data to a new device, you need to restore it to the backup of your old device, as explained here: http://support.apple.com/kb/ht2109.

  • J666BUS Level 1 Level 1

    I use another program called Backuptrans iPhone SMS Backup & Restore. It lets me restore sms messages only from my old iPhone backup to my new iphone 5.

  • Kalenarts.com Level 1 Level 1

    I hope this can be useful info for someone reading...  Backups can become corrupt! When that happens, messages and 3rd party app data become un-re-coverable unless you jailbreak your phone. Contacts, Notes, Calendar, and other Cloud data CAN be retrieved though since it's in the Cloud and as a senior apple tech told me yesterday, "that can't become corrupt". Your Cloud backup however, CAN become corrupt as mine did.

     

    So - the point is don't trust apple's backups to be the end-all answer to keeping your data intact. As I just lost precious messages w/ pics, audio, & pics from people that have left this earth. Pretty devastating. I will be looking into 3rd party apps such as mentioned in previous posts so at least it preserved in some aspect.

     

    I trust apple can come up with a better solution.

  • Sabirslv3 Level 1 Level 1
    expertise.iphone
    iPhone

    PPlease can you explain me this

    Does itunes(PC) backup the messages and all photos in a Quite time

  • Coqui_ta Level 1 Level 1

    This solution does not work, I've dealt with many iOS devices when using iCloud Backup and my SMS never get backed up.  I've been on the latest iOS every time I Backup and only my iMessages appear when restoring on my devices.

  • rockmyplimsoul Level 5 Level 5
    expertise.itunes
    iTunes

    Then you're doing something wrong, as I've backed up & restored my iPhones dozens of times over the years and always recover SMS messages.  If you read what Apple says about backups, you can see a list of things that are not backed up, and SMS messages are not on the list:


    About backups in iCloud and iTunes - Apple Support

  • Coqui_ta Level 1 Level 1

    As per Apple, I am not doing anything wrong. I even went to an Apple Store and had a genius do the process with me when I got 2 new devices and no SMS/regular text came up when I restored from a very recent back up to iCloud with all the options chosen to back up. Only iMessages came up on the restore. The Apple genius could not come up with a reason as to why that occurred when everything was done correctly.