My iPod Touch 4th Generation can't download ios 6.

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Level 1

5 points

My iPod Touch 4th Generation can't download ios 6.

I have a iPod Touch 4th Generation that I bought at GameStop about 3 months ago. Everthing was great until I just recently tried to update my iPod with the ios 6. Since I had to be away I allowed my PC to download it then I will update when I get back. I then try to update when I get back and it extracts the software PERFECTLY, but when it tries to update it fails and my iPod got stuck in "Connect to iTunes." So I restart iTunes.... Nothing. I restart my PC... Nothing. I unplug it and plug it back in... Nothing. I had a warranty so I got a new iPod and this happened again. What do I do? How do I get it out of the "Connect to iTunes" mode? Help?

iPod touch, iOS 6

Posted on Oct 8, 2012 9:29 PM

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Answer 1

Mac-Medic

Level 6

17,301 points

Oct 8, 2012 11:14 PM in response to anwipe

Make sure you have the latest iTunes installed. Try kicking it out of recovery mode by using RecBoot or Tiny Umbrella.

Basic troubleshooting steps

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Answer 2

anwipe Author

Level 1

5 points

Oct 12, 2012 12:14 AM in response to Mac-Medic

My iTunes won't even update. I use the Apple Software Update, says no updates needed. Go to iTunes and check for updates, it says that it needs to be updated to 10.7. I click update.... NOTHING! I even reinstalled iTunes.

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