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Superdrive will not burn on mountain lion

After installing mountain lion on iMac, superdrive will not burn or recognize cd/dvd. Have tried several different brands and burning software with same results.

iMac, OS X Mountain Lion (10.8.2)

Posted on Oct 9, 2012 8:27 AM

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Posted on Oct 9, 2012 10:15 AM

If you have a CD or DVD, insert the disk and see what happens. If the drive kicks back the disk or gives you some kind of error message, then it's most likely a hardware issue, and might require a repair. However, if the drive seems to work fine mechanically, then it's a software issue.


http://support.apple.com/kb/HT2801?viewlocale=en_US&locale=en_US

http://www.macworld.com/article/1166312/cures_for_an_uncooperative_cd_dvd_drive. html


Follow these links, and post with your results; others will gain from the info!

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Question marked as Best reply

Oct 9, 2012 10:15 AM in response to ktwome

If you have a CD or DVD, insert the disk and see what happens. If the drive kicks back the disk or gives you some kind of error message, then it's most likely a hardware issue, and might require a repair. However, if the drive seems to work fine mechanically, then it's a software issue.


http://support.apple.com/kb/HT2801?viewlocale=en_US&locale=en_US

http://www.macworld.com/article/1166312/cures_for_an_uncooperative_cd_dvd_drive. html


Follow these links, and post with your results; others will gain from the info!

Oct 12, 2012 12:08 PM in response to Poikkeus

After testing all media some blank and some with content (both cd and dvd) it appears to be a hardware failure. The blank discs would not write and the content discs would eject without reading. I already purchased an external drive which was cheaper than repairing the internal superdrive.

Thanks for the input.

Oct 24, 2012 3:27 AM in response to ppapple451

ppapple451 wrote:


It's not the drive, it's Mountain Lion. I have my MBA dual booted with Windows 7 and the drive works perfectly in Windows. When I boot into OS X, it exhibits all the symptoms above. HELLO APPLE?!?!

Doesn't explain why every Mac I have and know of running ML have no issues like this. You are not talking to Apple here, just other users, no matter how many threads you post this same info in.


Pete

Nov 8, 2012 6:46 PM in response to ktwome

This may not help everybody, but I've had some success. Tried everything mentioned here -- no luck. Booted from a 10.7 drive and superdrive works fine. Booted to 10.8 and doesn't work again.


Installed Toast on Mountain Lion and now it works fine. If I shutdown or restart I have to launch Toast again to get it to work.


This is definitely a software problem that Apple needs to correct.

Nov 8, 2012 11:20 PM in response to petermac87

But we don't all have the same hardware. I suspect that it's a hardware/software combination that is causing the problem -- but if it begins working when Toast is launched that suggests to me that it's correctable via software.


I discovered that I can leave a CD or DVD inserted into the drive, shutdown, startup, and NOT launch Toast and the superdrive operates normally.


I should also mention that until I run Toast the superdrive behaves as if it's dead. I can't even insert a disc.


Since my last post I have added Toast and an Applescript app to the login items in the Users & Groups. The Applescript app simply waits a few seconds and closes Toast.

Feb 6, 2013 7:50 AM in response to ktwome

Just giving a little update here. I was contacted by Apple last month and they acknowledged there was a software issue with the ML upgrade that was causing the drives to stop working. They sent me a utility to run on my system that gathered data about the problem and I send them back a nice fat data file. They said they were working on a fix and it would show up in one of the next updates. Fingers crossed for a Oct 2013 fix 🙂

Superdrive will not burn on mountain lion

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