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Restore Quicken from Time Machine - Permissions Problem

4609 Views 52 Replies Latest reply: Jul 15, 2013 3:59 PM by sirangler RSS
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Lawrence Hammer Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 9, 2012 10:39 AM

I use Quicken 2005.  I had a problem with my Quicken Backup Folder, which has all the data files.   When I go into Time Machine to restore the folder, or the individual files, I get the message "The operation cannot be completed because you don't have permission to access 'Quicken Backup Folder' ".

 

I checked the permissions on the file and I have Read & Write privleges, while "_unknown" and everyone have Read only permissions.

 

I checked the folder permissions and all three users have Read and Write privileges.

 

I am apparently having the same problem with at least some of the other folders.

 

When I go to the Time Machine disk, I note that the Time Machine folder has System as Read & Write, but everyone is Read only.  Same is true of the subfolder.

iMac, Mac OS X (10.6.7)
  • baltwo Level 9 Level 9 (59,150 points)

    See Pondini's TM FAQs for starters.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,150 points)

    ioErr     = -36,  /*I/O error (bummers)*/

     

    Indicates the data's corrupted. Try an earlier or later time stamp. See https://discussions.apple.com/thread/4452503?start=15&tstart=0 for a Quicken data file fix.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,150 points)

    Most likely a borked HD—bad sectors. I'm out of ideas. Good luck.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,150 points)

    Then, that's all you can do. BTW, if you've done this before on this HD, it's time to consider dumping it for a new one.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,150 points)

    Click on a file with everyone No Access, CMD+I, and change everyone to Read only. See if that solves your issue with the Quicken file. If so, you might want to consider doing that to recover any others you might need and then erasing, reformatting, and redoing the TM backup.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,150 points)

    Haven't a clue why you tried mucking with _unknown, vice everyone. Select the volume holding TM, CMD+I, and there should be an Ignore ownership on this volume option at the bottom. If not, then it's something tied to TM volumes, which I know not much about. The only other thing I can suggest is to peruse VK's solution at https://discussions.apple.com/thread/2329689?threadID=2329689

     

    However, use these instead:

     

    sudo chflags 0 /Volumes/"name of volume holding the TM backup"

    sudo chmod a+rx /Volumes/"name of volume holding the TM backup"

     

    Ensure that you backup the TM sparceimage file before doing it.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
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