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Safari 5.7.1 does not display PDFs - how do I solve this problem?

PDFs will not display in Safari 5.7.1. When I click on a PDF on a webpage all I get is a dark gray screen. How do I solve this problem?

iMac, Mac OS X (10.6.8)

Posted on Oct 9, 2012 12:30 PM

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Posted on Oct 9, 2012 1:31 PM

Back up all data.


Quit Safari. In the Finder, select Go Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:


/Library/Internet Plug-ins


From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.


If you still have the issue, repeat with this line:


~/Library/Internet Plug-ins


If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

2 replies
Question marked as Best reply

Oct 9, 2012 1:31 PM in response to Hal Frederick

Back up all data.


Quit Safari. In the Finder, select Go Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:


/Library/Internet Plug-ins


From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.


If you still have the issue, repeat with this line:


~/Library/Internet Plug-ins


If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Safari 5.7.1 does not display PDFs - how do I solve this problem?

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