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i downloaded IOS 6 last night, I backed up my phone to icloud a few days earlier, however now all my photos have disappeared, can I retrieve them ?

I downloaded IOS6 to my iphone 3GS last night and now have lost all my photos and videos, I backed up to Icloud the other night, but when I log onto Icloud there are no photos there ?


Help ? Can I get them back ?


thanks

iPhone 3GS, iOS 6, photos

Posted on Oct 9, 2012 12:41 PM

Reply
2 replies

Oct 9, 2012 12:48 PM in response to Lisar41

Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.


See:


Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.


IMPORTANT...


Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If you have been doing that, then you can sync those photos back to your device.


If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure".

i downloaded IOS 6 last night, I backed up my phone to icloud a few days earlier, however now all my photos have disappeared, can I retrieve them ?

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