IOS 6 wont allow custom contact ringtone....help!

Hi there,

first you need an app which allows you to create a ringtone from any piece of music stored in your iTunes library; second, you need to drop the created ringtone in to the corresponding section of your iTunes library;

third, set your iPhone to include ringtones in your sync with iTunes sync, then sync your iPhone;

last, assigned the imported ringtone to a contact using the contact app on your phone.

Hope this helps,

Chris

Chris-

I've done all of those things - in fact, I even paid for a ringtone in itunes to see if that would work differently - and I can't get the custom assigned ringtone to work.

Any other thoughts on where to look for the problem?

Thanks,

Tom

hi there, Tom,

just created and assigned a rington using this program. There is a free and a pro version. Handling is identical in both versions, only the pro allows to create longer ringtones and is ad free. There are other apps in the iTunes store as well, but the procedure should be more or less identical.

1. Launch the app on your iDevice
2. Select a title out of your iTunes library from which you want to create a ringtone
3. Since ringtones are allowed a maximal length of 30 seconds, select begin and end within your selected title
4. Once you have pinpointed the desired piece, click on the disk icon next to the large Play button
5. Now connect your iDevice to iTunes
6. From the Overview page of your iDevice select Apps
7. Scroll down till you see the ringtone app in the left pane of the iTunes filesharing section
8. Selecting the ringtone app will show the documents associated to the app in the right pane
9. There you will see your newly created ringtone. Highlight it and click on Save as beneath the window containing the documents
10. Now open a Finder window containing the folder where you saved your ringtone to
11. Highlight the ringtone in the Finder window and drag it into your iTunes library (upper part of the left pane in the iTunes program window
12. Select Ringtones from your iTunes library to check whether your ringtone has successfully been added to your iTunes library
13. Now connect your iDevice to iTunes
14. From the Overview page select Tones and make sure Ringtones are included in syncing your iDevice
15. Sync your iDevice with your iTunes library
16. Open the Contacts app on your iDevice
17. Select the person you want to assign the ringtone to
18. Tap on Edit (in the upper right corner of that person's contact data)
19. Tap on Ringtone and select your newly created ringtone
20. Tap on Save the edited contact information
21. Now whenever that person calls you, you should hear your personally created ringtone 🙂

That is the way I just walked through and it worked for me. Let me know should any problems arise.

regards, Chris

Hi Chris-

Well... Good news, bad news :-)

I went through your instructions - greatly appreciated - and now have a custom default ringtone.

But I no longer can assign individual ringtones...it shows up with the assigned one in the contact but just doesn't ring on the phone.

Any ideas? All of the few I want to assign are ones that were purchased in itunes.

Thanks

Tom

hi there, Tom

the default ringtone is set at "Settings; Sounds; Sounds and Vibration Patterns; Ringtone". The factory default ringtone is named Marimba.

So, if I understand you correctly, you have set an individual ringtone for one of your contacts and when this contact calls you, the ringtone is not sounding at all?

Is the tone you want to assign listed in the above mentioned settings page (at the top of the list)? If so, does it play when you select it from the list? If not, try playback in iTunes. If that tone fails to play in iTunes as well, it appears that the tone has not the required format, try to create it again. The tones bought at the iTunes store should work.

I assume that you have not switched the ringer off and that the ringer volume is on a hearable level.

regards, Chris

Hi Chris-

Ringer on.. Selected custom personal ringtone selected and plays in itunes and on phone but when the person calls, the new default ringtone is what plays.

I've had this setup fine on the 4 and 4s phones and have only had trouble with the 5. I've changed settings to different tunes to see if there was a faulty ringtone file but that gets the same result.

Thanks

Tom

hi there, Tom

Does your contact show his/her caller ID (phone number)? The default tone is used if the caller withholds the ID.

regards, Chris

Chris-

They all (three of them) show the phone number - all of them worked until just now.

Tom

hi there, Tom

do you have the iPhone 4S updated to iOS 6 as well? If so, does the ringtone work there as it is supposed to?

I have assigned selfmade ringtones on my iPhone 5 without any problem. So, now that we have covered all bases, the only remaining option would be to restore your iPhone 5 to factory defaults and try again.

regards, Chris

Thanks, Chris.

I don't want the ringtones enough to do a restore (I just spent about 10 hours downloading all my music from iMatch).

I'm not impressed at all with the stability of the new phone or perhaps iOS 6. The transfer for my wife's iphone 5 was a nightmare...and now this type of thing on mine is pretty dismaying.

I'll wait till something else goes wrong and then do my restore.

BTW, I've sold the 4s but had no problems on it with iOS 5 - I didn't have iOS 6 on it long enough to say I didn't have this problem with it under iOS 6.

Thanks so much for your thoughts on this.

Cheers,

Tom

you are welcome 🙂

I have a very similar problem with my ringtone. I have an Iphone 4S(version 6.0.1)
I have added my custom made ringtone, but when a call comes it only rings for 3 sec and stops.
PS: My Ringtone is 30 sec long, so I don't know why it only played 3 sec of it
Can anyone help me

Thanks