My cursor turns into a erasure point randomly.

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Level 1

10 points

My cursor turns into a erasure point randomly.

My cursor will randomly turn into a erasure so wherever I drag it, it erases the on screen image. It shows the gray hatched screen of the log in page under

what it erased. It will not function to open links or perform any other commands. Restarting the MBP solves the problem but only a matter of time before it happens again. Took to Genius Bar but since it was not doing it at the time they said to just document it when it happened again.

Thanks

MacBook Pro, Shuffle, Nano, Nano touch, Mac OS X (10.4.6)

Posted on Oct 9, 2012 1:53 PM

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Answer 1

Best reply

CMCSK

Level 6

11,452 points

Oct 9, 2012 2:02 PM in response to Borderdog

Took to Genius Bar but since it was not doing it at the time they said to just document it when it happened again.

When the issue occurs, do you have any peripherals connected to your computer?

Mac OS X (10.4.6)

Use Software Update to update your os to 10.4.11 and anything else that needs to be updated. Afterwards, repair permissions and restart your computer. If the issue returnes with no peripherals attached to your computer, take the computer right back the repair shop.

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Answer 2

Linc Davis

Level 10

209,535 points

Oct 9, 2012 2:37 PM in response to Borderdog

OS X Lion: Login window partially appears, cursor movement redraws screen

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Answer 3

Borderdog Author

Level 1

10 points

Oct 15, 2012 5:10 AM in response to CMCSK

Tried what you suggested but problem recurred. Back to the Genius Bar they kept it wiped it clean and reinstalled. So far it has not returned but they said all the hardware and software checked out fine so no real explanation for what caused the problem.

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