HT204407: Get help using Find My Friends

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Lweislo
Level 1 (0 points)

Q: Find my Friends app signs me out even while running in background. How can I fix this?

This happened before and after updating the OS to iOS6. If I open FmF, sign in, it won't stay signed in. I can't use the alerts because after a time, even if I leave the app running in the background, it signs me out. I can still be found by others but can't be informed when friends reach locations.

 

My husband and I purchased the same phones at the same time, and his does not have the same problem. We sync using the same Apple ID and share apps. The only issue I can imagine would be a setting that differs between phones but have not been able to nail it down.

iPhone 4S, iOS 6

Posted on Oct 9, 2012 5:43 PM

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Lweislo

Q: Find my Friends app signs me out even while running in background. How can I fix this?

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  • by Gladeinv,

    Gladeinv Gladeinv Nov 15, 2012 12:14 PM in response to Lweislo
    Level 1 (0 points)
    Nov 15, 2012 12:14 PM in response to Lweislo

    Try creating a passcode for your device in settings. This means you need to enter the passcode before accessing anything on your device, this way you will stay signed into the FmF app even while running in the background and it will not require you to sign in every time you launch the app.  However, once you remove the passcode to your device in settings, the FmF app will again require you to sign in whenever you launch the app. I think this is for security reasons.

    Hope this helps.