Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot receive my incoming Yahoo messages after updating my IMAC. I have 10.6.8. I can send but it will not retrieve new emails when I click "Get Mail."

I cannot receive my incoming Yahoo messages after updating my IMAC. I have 10.6.8. I can send but it will not retrieve new emails when I click "Get Mail."

iMac, Mac OS X (10.6.8), EMAIL Problems

Posted on Oct 9, 2012 7:06 PM

Reply
3 replies

Oct 11, 2012 2:57 PM in response to tyralt

Mac OS X v10.6: Mail.app won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:


http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US


Fellow user Grant Bennet-Alder offers this solution:


Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.


When the Security Update is done, the old version of Mail is disabled.


The solution has been to:


1) make certain Mail is in the /Applications folder

2) There is no other copy anywhere else.

3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.


Security Update 2012-004 (Snow Leopard)


--------


If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:


Mac OS X 10.6.8 Update Combo v1.1

I cannot receive my incoming Yahoo messages after updating my IMAC. I have 10.6.8. I can send but it will not retrieve new emails when I click "Get Mail."

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.