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All replies
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Helpful answers
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Oct 9, 2012 8:01 PM in response to modular747by LDeVose2,Thank you. This is what I have been doing all along - to no avail.
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Dec 19, 2013 11:00 AM in response to LDeVose2by Kangkairen,LDeVose2,
I am having an identical problem to the one you were having a year ago. DId you ever figure out a way to get your phone activated? By the way, from your mention of the Bible, I believe we are family. Thanks in advance for any advice you can give.
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Dec 19, 2013 11:03 AM in response to Kangkairenby ChrisJ4203,So you have jailbroken your phone and have come to an Apple supported forum for help. Not going to get that here. Advice, don't jailbreak your phone!
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Dec 19, 2013 11:14 AM in response to ChrisJ4203by Kangkairen,No, I have an iphone that will not activate because it says No SIM card. And I do not appreciate your assumptions nor rudeness ChrisJ4203. I did not address you in the previous post. That means the only reason you bothered responding is to be hateful, not helpful. If you cannot help me, then keep quiet. I am awaiting a reply from LDevose2. Thankyou!
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Dec 19, 2013 11:25 AM in response to Kangkairenby ChrisJ4203,Kangkairen wrote:
LDeVose2,
I am having an identical problem to the one you were having a year ago.
I did not make the assumption. LDeVose2 referred to jailbreaking and you said what I quoted.
If you have a problem with no SIM, then you did not mention that in your post, so no one would be able to know that. If you are looking for answers to your questions, I would be more than happy to provide them. This is what can happen when you come into a post that is over a year old and ask a question. Your best bet would have been to start your own thread. Maybe you can see your error. Now, SIM errors are of two types. Either your phone will not activate because the SIM is not supported, which means your device is locked to another carrier, other than the one you are trying to activate with, or you can see this support document for other SIM errors. http://support.apple.com/kb/TS4148
There was no attempt to be rude on my part, as we both made assumptions. Your post made it appear you were jailbroken, and I assumed that by your post. You assumed that I was being rude and have nothing better to do. This is a user to user forum and depends on users to try and help others. At times, people are not always as straight forward in describing their problems. And because of the age of this post, you may not get a response from the OP, and again, his SIM error had to do with jailbreaking.
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Dec 19, 2013 11:39 AM in response to ChrisJ4203by Kangkairen,Okay, I see your point. I read from two threads with LDevose2, and I was responding to his initial issue of a NO SIM reading after an attempted unlock. I am fully aware of the age of the post, but I wanted to see if LDevose2 had found a solution for the problem, because I have not yet found an answer. My phone has been out of service with AT&T for over a year, so they will not give me much assistence, and My warranty ended about 2 years ago with Apple, so no help there either. I just wanted to unlock my phone so I can use it with another carrier, but something did not go right in the unlock process, probably because I misunderstood the 24 hour waiting period and tried to follow directions after the initial Unlock Granted email was sent. I don't really know, but I'd sure like to get my phone to work again.
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Dec 19, 2013 11:44 AM in response to Kangkairenby ChrisJ4203,Okay, now we are getting somewhere. AT&T are the only ones that can authorize the unlock of your phone. If you contacted them for the unlock and they granted it, then you wait for the email they send to say the unlock is authorized and to restore the phone to complete it. Keep the AT&T SIM in the phone, make sure you have imported photos and other content, made a backup of the phone, and then restore as a new device. See this support document for a restore. http://support.apple.com/kb/HT1414. After that restore, you should see the Congratulations your phone is unlocked message. After that, put the new SIM in the phone and activate it. You can then restore to your last backup and your phone should be activated and have your content back on it.
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Dec 19, 2013 11:48 AM in response to ChrisJ4203by Kangkairen,I have an active Family Mobile SIM from my other phone. This is the service I wanted to unlock my iphone for, but it says NO SIM. I have a non-active SIM from AT&T. DO i need an active SIM (i.e. one on contract or pay-as-you-go) from AT&T to make this work?
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Dec 19, 2013 11:49 AM in response to Kangkairenby ChrisJ4203,No, the SIM that you have from AT&T should work for the activation after the unlock restore. After that, you can put in the Family Mobile and then restore from the backup and activate with that one.
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Dec 19, 2013 11:52 AM in response to ChrisJ4203by Kangkairen,Thank you for your help!
Is this the email you are talking about, or should I have waited for another email. And if I was supposed to wait, and I didn't wait. What is the long-term consequence?
Request number: 5656382
Thank you for contacting AT&T Customer Care about unlocking your AT&T Mobile device.
We have reviewed your request and confirmed that the device may be unlocked.
Please allow 24 hours upon receipt of this notification to complete the unlock process.
To complete the unlock, simply
1. Open iTunes on your Mac or PC and verify that you have Internet connectivity.
2. Ensure a SIM card is inserted into your iPhone.
3. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
4. Backup and restore your iPhone using iTunes. For information on backup and restore, please visithttp://support.apple.com/kb/HT1414.
5. After restoring, your iPhone will be unlocked.
Additional information on unlocking can be found at http://support.apple.com/kb/TS3198
For questions regarding AT&T Mobile device, please visit the Phone/Device Learning Center.
Thank you for your business. For other questions about our AT&T wireless service or other Mobile devices, please visit att.com.
Sincerely,AT&T Customer Care Team
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Dec 19, 2013 11:54 AM in response to Kangkairenby ChrisJ4203,Yes it is. If you have waited the 24 hours and you are having trouble, then contact AT&T again, provide that request number and they can check on the status. Every once in a while something goes wrong, but it does work.
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Dec 19, 2013 12:01 PM in response to ChrisJ4203by Kangkairen,Well, I think the problem is that I didn't wait 24 hours to backup and restore. By now, it has been at least 23 hours since I got that email. Will it work in another hour? Right now I cannot activate it with either card, the AT&T card nor the Family Mobile card. Why won't it read my AT&T card? It is one the AT&T store gave me since I no longer had my old one, but it has never had an account set up on it. I am just worried that I jumped the gun and now it is permanently stuck.