1 Reply Latest reply: Oct 12, 2012 11:44 PM by KocharTech
KocharTech Level 1 Level 1 (10 points)

I'm able to query device information, get list of profiles installed on the device etc, but am unable to install a profile onto the device.

 

I've configured a restrictions profile. When I host it on my server and download it via Safari, it installs. But when I encode it as base64 (as per MDM requirements) and try installing it, I get the following error.

 

DM: Attempting to perform MDM request: InstallProfile

Oct 10 10:25:32 iPhone-4 mdmd[516] <Notice>: (Error) MC: Failed to parse profile data. Error: NSError:

Desc   : Invalid Profile

US Desc: Invalid Profile

Domain : MCProfileErrorDomain

Code   : 1000

Type   : MCFatalError

Oct 10 10:25:32 iPhone-4 mdmd[516] <Notice>: (Error) MDM: Command Status: Error

Error: NSError:

Desc   : Invalid Profile

US Desc: Invalid Profile

Domain : MCProfileErrorDomain

Code   : 1000

Type   : MCFatalError

 

 

Below is the Base64 encoded data of the profile I'm trying to install. Please help me in figuring out the problem.

 

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Pgo8L2RpY3Q+CjwvcGxpc3Q+Cg==



iPhone 4, iOS 6
  • KocharTech Level 1 Level 1 (10 points)

    The problem is solved. Just out of annoyance I removed the extra spaces between the XML tags of the .mobileConfig. See below...

     

    Changed

     

    <dict>
       
    <key>PayloadContent</key>
       
    <array>
           
    <dict>
               
    <key>PayloadDescription</key>
               
    <string></string>
               
    <key>PayloadDisplayName</key>
               
    <string>Restrictions</string>
    ..........
    </dict>

    to
    <dict><key>PayloadContent</key><array><dict><key>PayloadDescription</key><string></string><key>PayloadDisplayName</key><string>Restrictions</string>..........</dict>

    I used this site to encode it into base64. (for testing only)

    For future viewers, you need to start from the <dict> tag