Learn, share, and get recognized
I recently tried to buy a movie from I tunes, it requested my security questions as its the first time i bought from this MAC book, I then aswered my questions and it was wrong(as per the system) i have sent several support requests over the last few weeks with no feedback as yet? can any body hepl me to reset them, i get into manage my appleid page .
Hi gaz,
Try logging on to http://appleid.apple.com
Go to manage
type in your password
Left pane is "Edit your Apple ID"
click on password and security
Change the security question
Let us know if it helps.
Go to https://expresslane.apple.com
Click iTunes, Click iTunes Store, Click Account management, Click Lost or Forgotten Apple ID Password (this includes issues about security questions)
Click Continue
Select one of the options Talk to Apple Support Now or Call Apple Support Later or Schedule a Call. BY NO MEANS YOU CONTACT THE SECURITY TEAM BY EMAIL. THEY MUST BE CONTACTED BY TELEPHONE ONLY.
It works fine, good luck.
cant remember my security questions can i reset them
