1 Reply Latest reply: Oct 10, 2012 9:48 AM by Limnos
xaviercalanders Level 1 Level 1 (0 points)

had to reset iphone 5 back to factory loss all video and songs how do i get them back


iPhone 5, iOS 6
  • 1. Re: missing video and songs
    Limnos Level 8 Level 8 (38,475 points)

    The best way is by syncing to your iTunes library again.

     

    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this).  Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.

     

    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can re-download your available previous purchases.