HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups
Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
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Helpful answers
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Oct 10, 2012 10:35 AM in response to tom_denelliby Allan Sampson,Selected under the Info tab for your iPhone sync preferences with iTunes. If both include contacts, you will be provided a merge prompt with the first sync for this data which you want to select.
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Oct 10, 2012 10:35 AM in response to tom_denelliby Templeton Peck,How would we know why? You didn't tell us what happens when you try.
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Oct 10, 2012 10:57 AM in response to Templeton Peckby tom_denelli,the new contacts is not sync to my comp, after everything i did.