12 Replies Latest reply: Oct 17, 2014 11:14 AM by Robert Belbeck
kmladenof Level 1 Level 1 (0 points)

I'm running Windows 7 Ultimate x84

I have problem with iTunes. When I click the icon it wont open. It load something and nothing hepened. I read some articles here. Try to run it in Safe Mode by holding Shift and Ctrl when I start it and it says "iTunes is running in Safe Mode. Visual plug-ins you have installed have been temporarily disabled."

Then I try to open it on normal way but it wont open again. I check this locations

C:\Users\username\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins\

C:\Program Files\iTunes\Plug-ins

They are both empty. There is nothing in the folders.

P.S. I make the folders visable

I also try to reinstl it some times.

Pleace tell me what to do.

Sorry for my spelling but I'm not very good at english.



iPod touch, iOS 5.1.1
  • b noir Level 9 Level 9 (72,015 points)

    It load something and nothing hepened.

     

    Can you check something for me please?

     

    Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.

     

    Now try to launch iTunes.

     

    Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?

  • jpab1 Level 1 Level 1 (0 points)

    Hi b noir

    Sorry to but in, but I have the same trouble. under processes I could only see the itunes helper, not itunes. Itunes still doesn't start, suggesting it isn't there.

    Regards

    James

  • b noir Level 9 Level 9 (72,015 points)

    Okay. If you're getting an error-message-free iTunes launch error, and the iTunes.exe is making a brief-if-any appearance in Task manager, we'd better check for a QuickTime proble.

     

    Try updating your QuickTime Player to the most recent version. Does iTunes start launching again?

  • kmladenof Level 1 Level 1 (0 points)

    Yes. When i open itunes it show up a new task itunes and vanish after a second. What to do?

  • b noir Level 9 Level 9 (72,015 points)

    If you're getting an error-message-free iTunes launch error, and the iTunes.exe is making a brief-if-any appearance in Task manager, we'd better check for a QuickTime problem.

     

    Try updating your QuickTime Player to the most recent version. Does iTunes start launching again?

  • 00gtshope Level 1 Level 1 (0 points)

    I'm having the same issue.  I have done as you suggested and it doesn't open.  itunes.exe opens and stays open in task manager.  I have tried the "repair" function from the installer with no results.  I also removed then reinstalled itunes.  It still won't work.  Very confusing.  Never had this happen before.

  • SnowStorm92 Level 1 Level 1 (0 points)

    I got the same issue since i upgrade to Itunes 10.7 without upgrading the Quick Time player. In fact, that was the problem with the no running Itunes ( and the brief coming out in task manager of Itunes.exe )

     

    So thanks, now everything is alrigth !

  • nickvader77 Level 1 Level 1 (0 points)

    still nothing

  • KLTechNerd Level 1 Level 1 (0 points)

    What version of itunes are you using. If it is the newest one you are in trouble. Apple made a statement. They think the changes are perfect. and they think you should use Apple Maps as well.

  • drycleangeorge Level 1 Level 1 (0 points)

    Try checking your date and time in windows.  My iTunes would not start today, and on top of that any security signed web pages were showing as invalid.  I tried everything you could think of then when I viewed the apple security signiture that was showing invalid I noticed it WAS valid until september 2013 so I looked at my windows date and time and it had reset to Jan 1, 2006.  No wonder everything was messed up.  And NOW my iTunes starts and works normally.

  • d4dammit Level 1 Level 1 (0 points)

    My boss was having the same issue, This solved it for him.

  • Robert Belbeck Level 1 Level 1 (25 points)

    Apple, in there infinite lack of wisdom, has programmed itunes to connect to the store before it can open. If it takes too long (which it will on almost every 64bit Windows computer), itunes times out and does not start.


    It will appear in the task manager but never opens.

     

    I have done all of the Apple suggestions - Delete files, delete all apple programs, remove everything apple from the registry, repair everything apple - bonjour, quicktime, etc., deleted quicktime, deleted all apple folders after uninstalling everything, restarted computer and reinstalled itunes, etc. After the last itunes opened once and wouldn't open again.

     

    If I disable my internet access before opening itunes it opens every single time. After that if I re-enable internet service everything works like normal.

     

    Unfortunately, itunes continues to never open on my Windows 7 64bit pc IF IT HAS ACCESS TO THE INTERNET!


    Does anyone know how I can stop itunes from trying to connect to the internet when it starts? I unchecked auto everything.