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Ipod video does not scroll

My Ipod video (5th generation) does not scroll. I guess the wheel is not working. I was able to reset and it works on a dock.

iPod classic

Posted on Oct 10, 2012 1:26 PM

Reply
1 reply

Oct 10, 2012 1:42 PM in response to nadertashakor

If none of the 5 R's are able to resolve the issue, it's likely a hardware issue, meaning you'll need to have the iPod serviced/replaced either by Apple or a third party service. The clickwheel needs replacing.

http://www.apple.com/support/ipod/five_rs


It might help to let the iPod's battery fully drain first and then charge it back up as well before and after working through each of the 5 Rs.


B-rock

Ipod video does not scroll

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