Aperture reinstall

Question

Level 1

1 points

Aperture reinstall

Hello

Here is my problem with Aperture.

I changed my Mac to a MacBook Pro with OSX Lion install (and updated) and install all the applications with migration system.

Now Aperture 3 doesn't want to open and continue to ask me my serial number.

My problem is that I have the serial number of my DVD version Aperture 2 (serial number refused by the system) but not anymore the serial number of my Upgrade to Aperture 3 DVD.

Must I reinstall first my Aperture 2 and see what happens?

On the Apple help it only gives the reinstall solution for Snow Leopard.

Thanks for your help

Constance

Mac Book, Mac OS X (10.5.5)

Posted on Oct 11, 2012 2:49 AM

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Answer 1

léonie

Level 10

200,861 points

Oct 11, 2012 3:01 AM in response to CathyLapin

Constance,

Do you still have the old Mac?

Then launch Aperture 3 there: You can see your Aperture 3 serial number in the "About" panel:

From Aperture's main menu bar: Aperture > About Aperture.

On your new Mac enter both serial numbers: first the Aperture 3 upgrade serial, then the Aperture 2 serial number.

If you cannot retrieve the Aperture 3 serial number from your old mac, contact Apple, see:

Pro Application Replacement Serial Numbers

Regards

Léonie

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Answer 2

CathyLapin Author

Level 1

1 points

Oct 11, 2012 6:58 AM in response to léonie

Thank you Leonie; It worked perfectly. What a scatterbrained! Should have remembered it

Regards

Constance

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Answer 3

léonie

Level 10

200,861 points

Oct 11, 2012 7:48 AM in response to CathyLapin

You are welcome. I am glad it worked for you 🙂

Léonie

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