Locked Out of HD After Time Machine Restore Compatibility Issue related to OS
AppleStore installed new HD onto my computer. Unbeknownst to me they put on Snow Leopard. Upon bootup at home I selected the "restore from time machine backup" option. After 4 hours, computer rebooted with all of my logins. Looks good, right?!
Passwords are ignored. Apparently, the issue relates to the fact that my data back up is based upon my "old" Mountain Lion OS from the previous HD.
Call into Applestore and they were clueless how to resolve and they had me contact AppleCare. Spoke with tech who ultimately put me on with a "senior tech" I have a single 10.6 disk as well as a single 10.6.2 disk. I think the HD is running 10.6.7or 10.6.8. I do NOT have a bootable disk (only the single install). She was stumped, put me on hold for atleast 10 minutes when the line went dead. (She verified my return number twice). I haven't heard back and am very frustrated.
I feel like I'm in an Apple Catch-22.
Please, any advice?
iMac (20-inch Mid 2007)