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Permanently stuck on "downloading"

I have a book stuck permanently on "downloading." I have power cycled my iPad, signed off and back onto iTunes, and removed and re-installed iBooks, all to no avail.


Thanks for any ideas on how to fix this...

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Oct 11, 2012 10:46 AM

Reply
18 replies

Oct 19, 2012 3:56 PM in response to dementad

Yeah, this is bull ****. My apps have been hanging and wont update either. Thought books would be different, bought one yesterday from my Mac, and it just keeps saying downloading. I too tried signing out of my account on my new iPad, power cycling, pluging into iTunes, deleting apps then redownload.


Im going into an Apple store to do some solid yelling/complaining.

Aug 27, 2014 7:19 PM in response to dementad

I had the same problem on my iPhone I had two books that were permanently stuck downloading. Like the other users on here, I tried everything and nothing worked - it drove me crazy for months.


TRY THIS


Based on the comment from mvasilakis13 (thank you!) I connected my iPhone to my computer and opened iTunes. Like some of you who have already tired this, the two books that were stuck in download did not appear in iTunes. However, when I opened iBook on my iPhone, I noticed the icons next to the two stuck books (I was using list view) changed from the circle with the square in the center to the cloud with the arrow pointing down. With my iPhone still connected to iTunes, I tried downloading the books again from by iPhone and this time it worked. I have no idea why this worked, but it did.


I agree with comments on here, Apple really needs to fix this. But in the meantime, maybe the above solution will work for some of you.


Good Luck!

Sep 9, 2014 4:05 PM in response to dementad

Happened to me.


This process creates a clean files system. It appears that iBooks file area is cluttered with unfinished business. With iBooks excluded from the backup, the problem goes away.


1) Backup your iPad to iCloud

-- Turn on iCloud Backup if it is not already on.

-- Under "Backup Options" deselect iBooks (make sure everything else is selected)

-- Delete the iBook App

-- Tap "Backup Now" and wait for the back up to complete.

2) Reset your iPad

-- make note of your AppleID and Password in iCloud

-- turn off "Find My iPad"

-- goto Settings-->General-->Reset

-- choose "Erase All Content and Settings"

3) When the iPad starts, choose "Restore From iCloud Backup"

4) Reinstall iBooks

5) Download your iBooks from "Purchased Books" collection.


Hope this helps.

Jan 7, 2015 10:46 PM in response to dementad

Go back into the bookstore and search for the book you were trying to purchase. Then select "read" (or whatever option it gives you instead of the price). You might also have to switch to list view in your book collection in order to stop or delete your previous attempt to download the book (but I doubt it). Worked for me. Good luck!

Feb 18, 2016 11:53 AM in response to lancevan

I had this problem too. A book I'd recently purchased worked in iBooks on my Mac (El Capitan). In iTunes I had All Books selected for my iPad, and I could see that particular book downloading to my iPad. But on the iPad, it showed only as downloading. On my iPhone, the book was usable as normal.


Go back into the bookstore and search for the book you were trying to purchase.


Following this advice, I went to the iBooks Store from the iBooks app, found the book and noticed that it was listed as downloading. I stopped the download and the progress symbol (a circle with a square inside) changed to the familiar cloud and down-pointing arrow. (There was no Read button as in the Mac version.) I exited the store and returned to My Books, and the book was there and worked fine.


I have no idea how it thought it needed to download again.

Permanently stuck on "downloading"

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