mrmatthewnk
Level 1 (2 points)

Q: Can't back up iPhone 4s. "Not Enought Free Space" message.

I have an iphone 4s. After the most recent update I've been unable to back up to my computer. I get a message saying "iTunes could not back up the iPhone because not enough free space is available on this computer. Removing files and emptying the Trash will free up additional space." But I currently have over 150gb free space. I followed the instructions anyway, but it had no effect.

iPhone 4S, iOS 6

Posted on Oct 11, 2012 10:57 AM

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mrmatthewnk

Q: Can't back up iPhone 4s. "Not Enought Free Space" message.

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  • by dwright_97,

    dwright_97 dwright_97 Sep 19, 2016 10:20 AM in response to mrmatthewnk
    Level 1 (8 points)
    iPhone
    Sep 19, 2016 10:20 AM in response to mrmatthewnk

    Hi all,

    I am really hoping someone can help me. I have been with Apple Support for over 42 days, and they finally said "when you upgrade to iOS10 your issues will be solved." Eh. Didn't happen.

     

    Tech specs:

    iPhone6S, 128GB version

    I have two laptops, a Macbook pro, current model, running Yosemite

    A Windows 7 machine, with nothing on it but iTunes and Chrome

    1TB of purchased space on iCloud

    TimeMachine installed/working on the mac, not the Windows obviously.

    I had the issue on iOS9 (all versions from 9.1 onward), and now on iOS10 too.

     

    Problem:

    -Whenever I run a backup to iTunes I get the notorious "not enough space" message. However, I have 600 GB free. I *did* run through the TimeMachine instructions to release space.

    -When I back up to iCloud, I get "This backup could not be completed" with no further information.

     

    Apple had me delete all backups as part of the problem (duh, stupid me actually did it)... so now I have no backup to restore from.

     

    Apple had me log everything, run backups, send the logs, delete apps they thought were causing the issue, re-run backups etc for about 3 weeks, every 2 days calling me. Eventually they said "when iOS10 is out, upgrade and it will fix it." I did that last night, same issue.

     

    It is NOT a disk space problem. The "your OS is corrupt" theory doesnt hold true now that the iOS is gone.

     

    This is a work critical phone with 33 email accounts that are all mission critical, all that will need to be manually reconfigured and so on, without having SOME solution here.

     

    Help!

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