i have a sony dvd/cd rewritable drive ,where can i find updated drivers as itunes deletes my drive

i have a sony dvd/cd rewritable drive ,where can i find updated drivers as my itunes deletes my drive

iPhone 4S, iOS 6

Posted on Oct 11, 2012 12:06 PM

Reply
1 reply

Oct 11, 2012 1:07 PM in response to h.nicholas

Could you post your diagnostics for us please?


In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:


User uploaded file


... and click "Next".


When you get through to the final screen:


User uploaded file


... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. (Use your Ctrl-V keyboard shortcut to paste.)

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i have a sony dvd/cd rewritable drive ,where can i find updated drivers as itunes deletes my drive

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