Unable to 'Share' photos via email

Question

Level 1

4 points

Unable to 'Share' photos via email

Selecting on a photo to share and using the Share icon to send the selected photo(s) via email no longer works. The prefernce setting is correct -using MS Outlook '11 as my default mail app. It launches Outlook but fails to do anything after that. It has worked seemlessly up until I applied the 10.7.5 update. I've confirmed this issue on two seperate computers. Worked before the 10.7.5 update and not after. iPhoto is up to date v9.4.1.

The system log is reporting under sandboxd (process?):

iPhoto(192) deny appleevent-send com.apple.finder

iPhoto(192) deny appleevent-send com.microsoft.outlook

Any suggestions on where to look or a preference to delete perhaps? Thank you.

iPhoto '11, Mac OS X (10.7.5)

Posted on Oct 11, 2012 1:44 PM

Reply

Answer 1

Best reply

léonie

Level 10

194,679 points

Oct 11, 2012 1:55 PM in response to SageAK

Check your Outlook version, if it is sandboxed and compliant with the new Mac OS X security features. See this thread, i.e. the post by Rishi Garrod:

Re: since update I can not send pitures via outlook or apple mail please help

This seems to be a problem with the sandboxing in Mt. Lion. I do not know of any work-around so far, sorry, until a compatible Outlook version will be available.

Léonie

Reply

Answer 2

SageAK Author

Level 1

4 points

Oct 11, 2012 2:05 PM in response to SageAK

I've tried deleting ~/Library/Prefernces/com.apple.iPhoto.plist and the lockfile and relaunching. I needed to reset the iPhoto Menu/Prefenences to use Outlook as the mail app of choice but it still does not work. It launches Outlook then does nothing after that?

Reply

Answer 3

SageAK Author

Level 1

4 points

Oct 11, 2012 2:10 PM in response to léonie

Thank you for this thread. I'll revert to sending via iPhoto and/or Apple Mail until a Microsoft fix comes out; assuming it is such. There was no discussion of it that I could find on their KB yet though?

Reply

Answer 4

léonie

Level 10

194,679 points

Oct 11, 2012 2:14 PM in response to SageAK

No, but it seems to be a similar situations as with Aperture and iPhoto plug-ins, see for example:

Aperture 3.4 and later: Some third-party plug-ins are no longer compatible

Reply

Answer 5

SageAK Author

Level 1

4 points

Oct 11, 2012 2:32 PM in response to léonie

Thanks again -I'll poke around http://support.microsoft.com/ph/15627 and post my issue there in hopes there are other 'App sandbox' related concerns. I'm running the most up to date version of Outlook v14.2.4 .... so just may be be a wait for resolve with the next patch. Want to be sure they are aware of it!

Reply

Answer 6

SageAK Author

Level 1

4 points

Oct 12, 2012 4:51 PM in response to SageAK

Another thread on this same topic for those interested: https://discussions.apple.com/thread/4325951?answerId=19861066022#19861066022

Reply