Unable to backup IOS devices with iTunes 10.7 because not enough free space

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Level 1

2 points

Unable to backup IOS devices with iTunes 10.7 because not enough free space

Hi!

I have a big problem with my iMac with OS X 10.6.8 with iTunes 10.7(21). When i wan't to make a backup from my iPhone 4S with iOS6 i get some errors with the message: iTunes could not back up the iPhone "iPhone" because not enough free space is available on this computer. Remove files and emptying the Trahs will free up additional space.

On my system partition has more than 200GB of free space.

df, and df -h output:

storm-lan:~ czo$ df

Filesystem 512-blocks Used Available Capacity Mounted on

/dev/disk0s3 1433993920 820660488 612821432 58% /

devfs 229 229 0 100% /dev

/dev/disk0s2 31250000 360928 30889072 2% /Volumes/SWAP

map -hosts 0 0 0 100% /net

map auto_home 0 0 0 100% /home

/dev/disk0s4 487344120 295712528 191631592 61% /Volumes/Windows

storm-lan:~ czo$ df -h

Filesystem Size Used Avail Capacity Mounted on

/dev/disk0s3 684Gi 391Gi 292Gi 58% /

devfs 115Ki 115Ki 0Bi 100% /dev

/dev/disk0s2 15Gi 176Mi 15Gi 2% /Volumes/SWAP

map -hosts 0Bi 0Bi 0Bi 100% /net

map auto_home 0Bi 0Bi 0Bi 100% /home

/dev/disk0s4 232Gi 141Gi 91Gi 61% /Volumes/Windows

System log:

2012.10.11. 22:48:29 AppleMobileBackup[1015] ERROR: Backup message response: 105 Insufficient free disk space on drive to back up (494116864 < 2359719424 + 134217728) (MBErrorDomain/105)

2012.10.11. 22:48:29 AppleMobileBackup[1015] ERROR: Backup error: -36

2012.10.11. 22:48:29 [0x0-0x26026].com.apple.iTunes[464] 2012-10-11 22:48:29.279 AppleMobileBackup[1015:903] ERROR: Backup message response: 105 Insufficient free disk space on drive to back up (494116864 < 2359719424 + 134217728) (MBErrorDomain/105)

2012.10.11. 22:48:29 [0x0-0x26026].com.apple.iTunes[464] 2012-10-11 22:48:29.280 AppleMobileBackup[1015:903] ERROR: Backup error: -36

How can i find which partition has 494116864 bytes free?

If i try to make the backup after fresh boot, or newly created test user, or just try to to run backup, i see different numbers here, example:

(494116864 < 2359719424 + 134217728)

(495902720 < 2359719424 + 134217728)

(501121024 < 2093123987 + 134217728)

(393895936 < 2408273148 + 134217728)

(395116544 < 2408273152 + 134217728)

(720752640 < 2408268817 + 134217728)

(694030336 < 2408252902 + 134217728)

Posted on Oct 11, 2012 2:02 PM

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Answer 1

Czo Author

Level 1

2 points

Oct 13, 2012 12:56 AM in response to Czo

i try the following things without any help:

- repair disk permissions,

- verify disk from running system,

- verify and repair disk from boot dvd

- remove itunes, and reinstall

- symbolic link one directory from another hfs+ partition to ~/Library/Application Support/MobileSync/Backup

- computer reboot

- iphone reboot

- created test user with administrator privileges

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Answer 2

dkhome

Level 1

0 points

Oct 25, 2012 2:41 PM in response to Czo

I am having this same issue as of today ... I have 350GB free on my HDD, yet it says I do not have enough free space on my drive to complete backup of iPhone in iTunes. Have tried all the same fixes with no resolution. Anyone else have this problem?

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Answer 3

LETSROCK

Level 1

0 points

Nov 24, 2012 3:13 PM in response to dkhome

I am having exactly the same issue with my iPhone 5. I have over 80Gb of free hard drive space but am unable to backup the iphone. I also have an iPad3 and iPod touch which back up fine.

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Answer 4

dkhome

Level 1

0 points

Nov 26, 2012 7:26 PM in response to LETSROCK

I finally called Apple Support and got someone on the phone ... Took two days and three different people but the issue was solved. After trying countless fixes to libraries and removing files from deep in the file structure (none of which had any impact) they had me delete iTunes and re-install ... That did it, have not seen the error in past few weeks.

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Answer 5

Apr 3, 2013 2:18 PM in response to Czo

Reinstalling iTunes did not help me. Once I had reinstalled it, the problem persisted. Deleting the backups of the device from the iTunes preferences and manually creating a new backup from the device page did the job.

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Answer 6

scarhart

Level 1

0 points

Apr 6, 2013 8:55 PM in response to Alex Schröder

This was the first option I contemplated, but I hesitated because of my nastalgia for the classic iPhone 3 backups still there. Once the previous backup files for old devices were deleted the new iPhone 5 backup began working but still gave me the same message about not enough free space on this computer.

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Answer 7

afinman

Level 1

0 points

May 12, 2013 12:58 AM in response to Czo

Did anyone get anywhere with this? I have the same problem with iTunes 11.0.2, OS X 10.6.8 backing up an iPhone 4S - have done the backup delete thing, reinstalled iTunes and repaired disk permissions.

Please help

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Answer 8

Czo Author

Level 1

2 points

May 12, 2013 1:04 AM in response to afinman

I can't fix this. Sometimes works, sometimes not... But, i have a partial fix (maybe a fix, or maybe not, because i can't reproduce the problem permanently) for me, if i have only 60-80 GB or less free space on my mac, the backup seems to be working. So, i have to create temporary files, and if i need more space, i have to delete one of them.

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Answer 9

Oct 1, 2013 12:33 PM in response to Czo

This appears to be an integer overflow bug in 32-bit implementation of the device framework, which can happen if there's TOO MUCH free space. The workarounds would be:

1) If you have a 64-bit Mac (which most people do), try and figure out why you might be running in 32-bit.

2) Reduce the free space on your disk!

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Answer 10

jtkohl

Level 1

11 points

Oct 26, 2013 8:15 AM in response to Pastahelmet

This fixed it for me. Copying a 200MB application to my home directory used up enough space that the iPod backup would now work. I'm on a 32-bit mac Mini.

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