2 Replies Latest reply: Oct 11, 2012 3:58 PM by kDog9
kDog9 Level 1 Level 1 (0 points)

     I've had my imac for 3 years now, everything hardware wise has been great other then when my super drive failed (3 months ago) but apple care gladly fixed that, also my applecare expires in december.

 

      My roommate called and told me that there was some serious clicking sounds coming from the iMac. I told him to turn it off and that i would look at it when i was home. When i started the imac it took longer then normal to boot, but eventuially came to the desktop where about 5 minutes later it froze up on me. not something that happens reguarly or even at all on my computer. I turned it off and let it sit for a couple of days as i had other stuff to do.

 

      yesterday i planned to make a local backup of my data; as soon as it booted up i closed all my "open at login apps" and started with doing my backup. I left the computer on over night to transfer the data through the network and so far the computer hasnt given me any trouble, no clicks (i can hear the hard drive seeking and what not), no crash reports, nothing at all.

 

     even with the imac running fine the last 12 hours im still worried that the hard drive will go out soon. is there a way to check on its status? i do see something saying its S.M.A.R.T verified in the System Profiler.

 

    If I had another hard drive and brought it in with my iMac would they be able to switch the two for me? or maybe a small service fee? or is there a way to show my hard drive might fail?

 

thanks for your time,

  • BGreg Level 6 Level 6 (17,500 points)

    Download SMART Utility to see what it says about the health of your drive.  You could also run the Apple Hardware Test (run the extended test) to see if it picks up any hardware issues.

     

    Clicking and other delays you described could be signs the hard drive is failing. If you wanted to replace the drive and wanted to supply your own drive, you'd need to bring it into an Apple Authorized Service Provider, as the Apple store wouldn't replace a drive with one you provided.

     

    However, I'd be more inclined if either of the tests above indicates a problem, to take it in and let Applecare replace it. Note, when Apple replaces a hard drive under warranty, they keep the old hard drive as a trade in. This bothers some people due to private data on the drive.

  • kDog9 Level 1 Level 1 (0 points)

    Loaded up SMART and it says the drive /dev/disk0 is failing. about to run the apple hardware test. looks like I might be scheduling an appoitment.

     

    Im using secure delete to overwrite sensitive data, hopefully the drive last long enough!

     

    thanks BGreg!