Previous 1 2 Next 13 Replies Latest reply: Dec 29, 2013 1:10 PM by mattiepoodle Go to original post
  • paolo6492 Level 1 Level 1

    Had the same issue.  I was trying to have my daughter icloud acct on my Mail app.  When i set this up mail would not let me change the description, says cannot leave the incoming server blank as well.  This is grey-out and can't be altered.  I could not fix this issue either but I did change the name of my icloud account to icloud.  Then deleted my duaghters acct and remade this acct and it assigned her e-mail acct as the decription of the her mail account and not icloud.  ie... ""   I noticed that the e-mail server is the same as yours "" so may be an issue on Apple Server and not in the mail app. 

  • reitermoritz Level 1 Level 1

    Thanks for your reply Paolo, at least I know now that I'm not the only one with that issue.


    I couldn't quite follow your description but I'm pretty sure that the fact, that you see the same mail server does not mean much in this context. A crashing mail client cannot be explained from the server side. Even if the server would be the root of the problem, a client should never crash, just because a server is misbehaving.

  • puppetisto Level 1 Level 1

    Hi, did you ever find a solution to this problem? I cannot save my mailbox preferences either? When I restart mail the boxes are all checked again and it's very frustrating. Any help is appreciated!

  • reitermoritz Level 1 Level 1

    puppteisto, I use Mountain Lion now and do not have any problems with Mail since.

  • mattiepoodle Level 1 Level 1

    Csound solved it for me - right click account and change mail behaviors by unchecking send note to email.

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