Mail won't let me save preferences

Question

Level 2

193 points

Mail won't let me save preferences

When I change any settings in the Mail preferences for my iCloud account, Mail is refusing to store the settings with the following error message:

Invalid Incoming Mail Server

The “Incoming Mail Server” field cannot be empty.

But the Incoming Mail Server field is not empty, it contains "p05-imap.mail.me.com" which is also grey and not editable. It's only with the iCloud account. I have other mail accounts in Mail (Gmail, the mail account at my university) and with these there's no problem.

Any hints on what is causing this problem and/or what I might be doing wrong would be highly appreciated.

MacBook, Mac OS X (10.7.5)

Posted on Oct 11, 2012 4:48 PM

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Answer 1

Best reply

Dale Weisshaar

Level 6

15,870 points

Oct 11, 2012 10:04 PM in response to reitermoritz

Try a post in the 10.7 Mail forum. You get more help there.

DALE

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Answer 2

reitermoritz Author

Level 2

193 points

Oct 12, 2012 1:41 AM in response to Dale Weisshaar

Dale, isn't that where we already are? When I click your link I get to an overview of posts and amongst them I see this exact thread. Or did I misunderstand you?

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Answer 3

Oct 12, 2012 2:06 PM in response to reitermoritz

My mistake 😕

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Answer 4

Csound1

Level 9

59,973 points

Oct 12, 2012 4:18 PM in response to reitermoritz

In System Preferences>iCloud, uncheck Mail, then in Mail, Contacts and Calendars (also in System Preferences) verify that Mail is unchecked there too (if not uncheck it). Reboot and turn them both back on.

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Answer 5

reitermoritz Author

Level 2

193 points

Oct 13, 2012 2:15 AM in response to Csound1

Csound1, I did exactly what you said, but the problem persists.

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Answer 6

Csound1

Level 9

59,973 points

Oct 13, 2012 7:51 AM in response to reitermoritz

Check your settings against Apple's recomendations

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Answer 7

reitermoritz Author

Level 2

193 points

Oct 13, 2012 7:59 AM in response to Csound1

Csound1, thanks for your effort. I checked that page about iCloud Mail server setup you suggested but I don't see how exactly it relates to the problem I described. I don't have any trouble receiving or sending mail with my iCloud account.

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Answer 8

Csound1

Level 9

59,973 points

Oct 13, 2012 8:08 AM in response to reitermoritz

reitermoritz wrote:

Csound1, thanks for your effort. I checked that page about iCloud Mail server setup you suggested but I don't see how exactly it relates to the problem I described. I don't have any trouble receiving or sending mail with my iCloud account.

If the account works what are you trying to change? and why?

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Answer 9

reitermoritz Author

Level 2

193 points

Oct 13, 2012 8:17 AM in response to Csound1

Csound1 wrote:

If the account works what are you trying to change? and why?

I want to change things in the "Mailbox behaviour" tab, especially I don't want my notes to show up in my inbox.

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Answer 10

Csound1

Level 9

59,973 points

Oct 13, 2012 8:33 AM in response to reitermoritz

Remove the iCloud account completely and remake it.

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Answer 11

Csound1

Level 9

59,973 points

Oct 13, 2012 8:49 AM in response to reitermoritz

Also try this:

Rightclick on the Inbox, select Get Account Info, select Mailbox Behaviours, can you change it from there?

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Answer 12

reitermoritz Author

Level 2

193 points

Oct 13, 2012 9:07 AM in response to Csound1

I quit Mail, then completely removed the iCloud account from "Mail, Contacts & Calendars" in System Preferences. Then I readded the iCloud account and started Mail again.

That kind of worsened the situation in the way that now when I change a setting in the way described above, Mail crashes (becomes unresponsive so I have to force-quit it) instead of just refusing to save the changes with the error message also described above.

But: I am able to change the settings in the way you mentioned in your last comment (right-click on Inbox, then Get Account Info), which is great!

The situation is still not perfect. I'd already like to change the "Full Name" at the "Account Information" which is not possible at the place that I get to via "Get Account Info".

Thanks a lot for your patience and help, Csound1.

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Answer 13

Csound1

Level 9

59,973 points

Oct 13, 2012 9:08 AM in response to reitermoritz

You're welcome, sorry we couldn't get everything though 😠

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Answer 14

Nov 3, 2012 11:53 PM in response to Csound1

Csound1

Re: Mail won't let me save preferences

Oct 12, 2012 6:18 PM (in response to reitermoritz)

In System Preferences>iCloud, uncheck Mail, then in Mail, Contacts and Calendars (also in System Preferences) verify that Mail is unchecked there too (if not uncheck it). Reboot and turn them both back on.

- - - -

Really ?

I have to say this is the first time I see a Windows-like solution here. Hope we are not sinking the ship and joining the rest of the mortals.

My printer customer support, literally, wanted to solve it's **** drivers by telling me to follow these steps: Uninstall everything, shut down the machine, wait 5 minutes, turn it back on, reinstall everything and see if it works now.

All those problems come from just being sloppy where it matters. The code. Not the deadlines, not the bottomlines, not the milestones, not the sandstones; the code.

Hope Apple won't get sloppy there. Would have to hate to admit It's Golden days are in the past. Because there's nothing left.

*/rant*

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Answer 15

Nov 4, 2012 11:03 AM in response to reitermoritz

Had the same issue. I was trying to have my daughter icloud acct on my Mail app. When i set this up mail would not let me change the description, says cannot leave the incoming server blank as well. This is grey-out and can't be altered. I could not fix this issue either but I did change the name of my icloud account to icloud. Then deleted my duaghters acct and remade this acct and it assigned her e-mail acct as the decription of the her mail account and not icloud. ie... "Daughter@icloud.com" I noticed that the e-mail server is the same as yours "p05-imap.mail.me.com" so may be an issue on Apple Server and not in the mail app.

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