1 Reply Latest reply: Oct 12, 2012 5:51 AM by planb77
evindelig Level 1 Level 1 (0 points)

my ipod classic 80 gb shows a red X within a red circle on the screen and the "www.apple.com/support/ipod" is showing at the bottom. at first i thought it was just the battery, but even if plug it on my computer, iTunes could not detect it, but it's charging. what should i do?


iPod classic
  • 1. Re: X on the screen
    planb77 Level 7 Level 7 (32,270 points)

    See here: iPod Displays a Red "X" Icon

     

    Note that it is often the sign of a hardware failure, usually with the iPod's hard drive.  You can try slapping it again your leg with a bit of force as it may just be that the drive's read/write head is out of place.

     

    If no luck you'll want to have your iPod serviced or replaced either by Apple or a third party repair company.

     

    B-rock