Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 4S switches off by itself when the battery is still charged 50% or more

I have a iPhone 4S, which switches off by itself (screen becomes blank) even though the battery has about 50% charge left. I am only able to switch it back on when the battery has reached about 5%.


During this dormant state, when somebody calls to my phone number, they get a dial tone as if the phone was still active, however I never hear the ring tone.


Despite my efforts to switch on the phone during this dormant state, I have not been able to switch it on (active screen state).

iPhone 4S, iOS 6

Posted on Oct 12, 2012 1:37 AM

Reply
Question marked as Best reply

Posted on Oct 12, 2012 1:38 AM

Try This...


Close All Open Apps... Perform a Reset... Try again...


Reset ( No Data will be Lost )


Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.


http://support.apple.com/kb/ht1430



If no joy...


Connect to iTunes on the computer you usually Sync with and “ Restore “...


http://support.apple.com/kb/HT1414


If necessary Place the Device into Recovery mode...


http://support.apple.com/kb/HT1808

1 reply
Question marked as Best reply

Oct 12, 2012 1:38 AM in response to Venugopal Balakrishnan

Try This...


Close All Open Apps... Perform a Reset... Try again...


Reset ( No Data will be Lost )


Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.


http://support.apple.com/kb/ht1430



If no joy...


Connect to iTunes on the computer you usually Sync with and “ Restore “...


http://support.apple.com/kb/HT1414


If necessary Place the Device into Recovery mode...


http://support.apple.com/kb/HT1808

My iPhone 4S switches off by itself when the battery is still charged 50% or more

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.