7 Replies Latest reply: Sep 15, 2013 4:22 AM by Tony Tooth
jsymonds3 Level 1 Level 1 (0 points)

Hello all, I've read through the previous "slow shutdown" threads and none of the solutions seem to help me. I hope my own log (taken manually, since I couldn't find where it was saved) can lend some insight into the problem.

 

My system: Mid 2010 15" Macbook Pro with boot camp, 1 HD and 1 SSD installed. Everything was working great until I "upgraded" from Snow Leopard to ML (10.8.2 currently).

 

First I'd like to note that I originally had NTFS-3G installed, and I saw notes about it in the shutdown log. Suspecting it might be part of the problem I've tried to uninstall it. Though I still see FUSE for OS X and MacFUSE in my preferences panel, it is no longer in the shutdown messages (as you'll see below).

 

Here's what I see:

 

I originally had NTFS3g installed, and this l

 

com.apple.launchd    1    com.apple.launchd    1    System: still alive with 2/1 (normal/anonymous) children.

com.apple.launchd    1    com.apple.securityd    15    PID is still valid

com.apple.launchd    1    com.apple.securityd    15    Killability: dirty/idle-exit unsupported

com.apple.launchd    1    com.apple.coreservices.appleevents    03    PID is still valid

com.apple.launchd    1    com.apple.coreservices.appleevents    03    Killability: dirty/idle-exit unsupported

com.apple.launchd    1    com.apple.launchd    1    System: still alive with 2/1 (normal/anonymous) children.

com.apple.launchd    1    com.apple.securityd    15    PID is still valid

com.apple.launchd    1    com.apple.securityd    15    Killability: dirty/idle-exit unsupported

com.apple.launchd    1    com.apple.coreservices.appleevents    03    PID is still valid

com.apple.launchd    1    com.apple.coreservices.appleevents    03    Killability: dirty/idle-exit unsupported

com.apple.launchd    1    com.apple.launchd    1    System: still alive with 2/1 (normal/anonymous) children.

com.apple.launchd    1    com.apple.securityd    15    PID is still valid

com.apple.launchd    1    com.apple.securityd    15    Killability: dirty/idle-exit unsupported

com.apple.launchd    1    com.apple.coreservices.appleevents    03    PID is still valid

com.apple.launchd    1    com.apple.coreservices.appleevents    03    Killability: dirty/idle-exit unsupported

com.apple.launchd    1    com.apple.launchd    1    System: still alive with 2/1 (normal/anonymous) children.

com.apple.launchd    1    com.apple.securityd    15    PID is still valid

com.apple.launchd    1    com.apple.securityd    15    Killability: dirty/idle-exit unsupported

com.apple.launchd    1    com.apple.coreservices.appleevents    03    PID is still valid

com.apple.launchd    1    com.apple.coreservices.appleevents    03    Killability: dirty/idle-exit unsupported

com.apple.launchd    1    com.apple.securityd    15    Exit timeout elapsed (20 seconds) Killing

com.apple.launchd    1    com.apple.coreservices.appleevents    03    Exit timeout elapsed (20 seconds) Killing

com.apple.launchd    1    com.apple.coreservices.appleevents    0    Job was last to exit during shutdown of: System.

com.apple.launchd    1    com.apple.launchd    1    System: Userspace shutdown finished at: [date]

com.apple.launchd    1    com.apple.launchd    1    System: Userspace shutdown took approximately 20 seconds

com.apple.launchd    1    com.apple.launchd    1    System: About to call: reboot(RB_HALT).

syncing disks… Killing all processes

 

continuing

unmount of /home failed (45)

unmount of /nst failed (45)

done

CPU halted

...

 

 

Aside from this issue I'm also having trouble with my Steam games and connecting via SMB to servers at work, but I'll save those complaints for other threads. If I could solve this 20 second shutdown issue, I'd be much happier!

 

Thanks all for your help.


MacBook Pro (15-inch Mid 2010), OS X Mountain Lion (10.8.2)
  • jepalan Level 1 Level 1 (0 points)

    For what it is worth, I have been troubleshooting slow shutdown on my MBA 2012 w/ OS X ML. 

    My shutdown went from 2 secs to over 20 secs.

    I tracked this down to the googlesoftwareupdat daemon that got installed with Google Drive.

    After uninstalling Google Drive, I followed these instructions:

    http://support.google.com/installer/bin/answer.py?hl=en&answer=100386

     

    Back to instant shutdown now.  Not sure if this applies to you, but good luck.

  • keg55 Level 5 Level 5 (6,980 points)

    I think there are several solutions like removing items from Login Items for the user account and adding them back one at a time while testing restart/shutdown. Also, clearing out the ~/Library/Saved Application State folder and the System/Library/Caches folder and making sure your ML volume is selected as the volume to boot from in System Preferences / Startup Disk. However these seem to be temporary and after a few days the slowness comes back for some.

  • jepalan Level 1 Level 1 (0 points)

    Keg55-

     

    I totally agree. I should have been a little clearer.  I tried every potential resolution posted in these forums, permissions repair, clearing login items, clearing launch agents and daemons and clearing cache to name a few.  The *only* thing that worked for me (so far permanetly) was removal of Google Drive and Google Software Update as noted.  Interstingly, Google Software Update does *not* get removed automatically - even when all Google Apps have been removed.  Once I followed the instructions linked above my problem was instantly solved.

     

    I realize this won't apply to everyone, but it worked for me, and I had not seen it posted before, so hope it helps someone.

  • keg55 Level 5 Level 5 (6,980 points)

    That's fantastic that your solution appears to be permanent!

  • jsymonds3 Level 1 Level 1 (0 points)

    Well, I don't have Google Drive installed, nor the updater as far as I can tell, so that solution won't work.

     

    I did, however, improve things somewhat with the login items: previously my computer was opening Dropbox and Google Notifier on startup. I remove both of those (and make sure the setting in each program reflects not-on-startup) and the laptop shuts down much faster! Say, 5 seconds or less. There is still a little piece of the messages I saw in my log above, perhaps the first four or five lines look very similar.

     

    Now, this is interesting: I let each one of these applications launch on startup individually, and they BOTH slow down the computer! With only one of them on (doesn't matter which), it's not as bad as before, maybe in the 10-15 second range. With both I get the full 20.

     

    I haven't done any of the folder clearing, since it sounds like that's a temporary solution anyway...I want a permanent one!

     

    So for me, this seems to be an issue with the login items. Why does launching on startup make the computer shut down slowly? (Corollary questions: why is Mountain Lion so awful? And why did I install it?)

  • jsymonds3 Level 1 Level 1 (0 points)

    The plot thickens somewhat:

     

    I also had CursorSense installed in those login items, and have had it disabled throughout the previous tests. Just turned it on by itself, and it was able to produce a full 20 second shutdown by itself. So, so far, everything in login items makes the computer shut down slower, some more than others.

     

    Apple, fix this! I haven't anguished over an operating system like this since Windows ME. And I know those are strong words, but it's true.

  • Tony Tooth Level 1 Level 1 (0 points)

    Try to repair disk permissions (Disk Utility) and try this one:

     

     

    sudo defaults write /System/Library/LaunchDaemons/com.apple.coreservices.appleevents ExitTimeOut -int 2

    Combination of these two steps solved this issue on my MBP late 2011 (10.8.5)