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icloud not backing up automatically on iphone5

459 Views 3 Replies Latest reply: Oct 12, 2012 10:49 PM by SciFi_BookReader RSS
Steven33305 Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 12, 2012 7:36 AM

My Iphone5 doesn't seem to be backing up automatically when conneced to wifi and locked.   It was backing up every few hours...now not backing up in over 24 hours unless i do it manually.

iPhone 5, iOS 6
  • pvonk Level 6 Level 6 (13,670 points)
    Currently Being Moderated
    Oct 12, 2012 10:21 AM (in response to Steven33305)

    It should be backing up once every day. 

     

    You need the iPhone plugged in a power source (if it's below a certain level), connected to wifi, and screen must be locked.  And for iPhones, wifi will turn off after a few seconds when placed in sleep mode unless the iPhone is connected to a power source.

  • SciFi_BookReader Calculating status...
    Currently Being Moderated
    Oct 12, 2012 10:49 PM (in response to Steven33305)

    My iPhone 5's will not auto backup to iCloud or iTunes.  My iPod Touch & iPad on iOS 5.1.1 all backup as expected.  My other iPod Touch that used to backup automatically hasn't backed up automatically since I upgraded it to iOS 6.  My Genius bar specialist said its a known issue to be fixed in an update, bit I can't find any Apple documents or support articles confirming it.  All of my iOS 6 iPhones backup manually just fine.

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