5 Replies Latest reply: Mar 22, 2014 8:26 AM by Ed1954
Mo SaxA Level 1 (0 points)

I just recieved my new iPhone 5 yesterday in the mail and when I plug it in to my computer (Window XP) it doesnt even recognize it. It just make 3 beeps and I dont know why? I just want to sync my music and videos to my new phone.


iPhone 5, iOS 6
  • Allan Sampson Level 10 (123,405 points)
  • Mo SaxA Level 1 (0 points)

    I tried all of those steps already and it still does not work, I can plug my iphone to another computer and it will work but I need it to work for this computer because all of my music and movies are on this computer.

     

    Are there any other suggestions out there that could help me?

  • michaelnguyenx3 Level 1 (0 points)

    same problem has occured on my iphone recently. i plugged it into my sisters mac and it is recognized. But now that i plug into MY computer in which it was WORKING properly since i got the iphone 5, it is not even recognizing it at all anymore. it doesn't evencharge. Also, i know my usb ports work because i plug in my sister iphone 4 and my ipod and it works.i resetted my smc and it still doesnt work. reset hard reset the iphone but nothing works. REALLY need help for me and fellow Mo SaxA.

     

    PLEASE HELP! CANT KEEP IGNORING AND SENDING US THE SAME OL' "CLICK HERE FOR INSTRUCTIONS TO FIX" and send us to a apple support page that we say that DOESNT WORK FOR US!

  • curry3 Level 1 (0 points)

    I had this problem too. For me this was the fix. Go control panel - hardware and sound- devices and printers

    then find your iphone and right click troublehsoot- it should give you the option of reinstalling the driver

     

    once i did that it worked perfectly... hopefully that helps

  • Ed1954 Level 1 (0 points)

    I had same issue ... called Apple.... I had to update my itunes software to current version.... rebooted, drivers installed and it worked. The new update provides software to recognize the 5 model