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Power went out, now my Express can't find the internet connection.

The power went out and and now my airport express's signal won't show a connection to the internet. When I plug the ethernet directly to my laptop, it works fine. Only when I try and connect my modem to the airport do I have issues. I suspect from my browsing that there may be an issue with the IP? But I really have no idea how to address that. I have very little technical knowledge with computers in general so any suggestions would be appreciated.


I did try unplugging the modem and the airport, then connecting the ethernet to the airport then turning on the modem followed by the airport. A few times. This didn't seem to help.

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Oct 12, 2012 3:27 PM

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Posted on Oct 12, 2012 4:08 PM

Does your modem have a battery? - if it does then you have to unplug the modem, pull and replace the battery and plug it back in - wait until it completly boots and then power-up the Express - if this doesn't work, what is the light on the Express doing? - and you should be able to check the Express by plugging the laptop into the ethernet port and opening the AU - it will tell you what errors are showing.

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Question marked as Best reply

Oct 12, 2012 4:08 PM in response to illsmosisyou

Does your modem have a battery? - if it does then you have to unplug the modem, pull and replace the battery and plug it back in - wait until it completly boots and then power-up the Express - if this doesn't work, what is the light on the Express doing? - and you should be able to check the Express by plugging the laptop into the ethernet port and opening the AU - it will tell you what errors are showing.

Power went out, now my Express can't find the internet connection.

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