1 Reply Latest reply: Oct 12, 2012 6:45 PM by gail from maine
Agutta23 Level 1 Level 1

I cracked my IPad 3 64 GB in the top left corner with a line across the top half of the screen back in April 2012, a few days after I got it. But yesterday, my dog stepped on it and completely shattered the top white part of the IPad. The glass has actually chipped off, and now there is a big hole next to the camera. The IPad still works perfectly fine, in fact I'm on it right now, but the only thing is that the camera is a little fuzzy. I'm not sure what to do. I bought the IPad through apple.com in April 2012 and its been engraved with my name on it. I cracked it for the first time a few days after I got it, don't judge, and now it's a really really really bad crack. I googled what to do if you have a hole in your IPad, and didn't find anything, so hopefully someone can help me! I really don't want have to pay another $700 to replace the IPad, and my school uses them so my IPad is super important. I don't remember if I have any insurance on the IPad, but is there like an automatic warranty if you bought it within the last year, and it's your first offense? Thanks so much!!!!!!


iPad (3rd gen) Wi-Fi, IPad 3 white 64GB
Solved by gail from maine on Oct 12, 2012 6:45 PM Solved
Hi Agutta, If you bought AppleCare for your iPad, then it has coverage for 2 incidents of accidental damage - $49 to repair. If you did not purchase AppleCare, you can take it into the nearest Apple Store to find out what the repair cost would be, or call Apple Support. Here's a link to the AppleCare site: http://www.apple.com/support/products/ipad.html Here's a link to the Apple Support site: http://www.apple.com/support/contact/ Sorry about your accident! Hope it gets resolved.... GB