I received a mail from Apple but my status doesn't change

Question

I received a mail from Apple but my status doesn't change

I ordered my ipod touch on sept 17, my status is processing items but with delivery date 26-30 oct.... But yesterday Apple send me a mail and it says this:

Estimate (a) Client Apple, Thank you for your recent purchase at the Apple Store. We are pleased to inform you that your recent order of iPod Touch be shipped ahead of schedule. The new shipping date is to 3 business days. Please visit:http://store.apple.com/mx/orderstatus to review the latest information on the status of your order.

I saw my status and still in the same: processing and with delivery date... I waiting for the mail "Preparing for shipping" and nothing 😟 or only Apple will send a mail for "Shipped"? please tell me because I'm so anxious and desperate! (I'm from Mexico)

iOS 6

Posted on Oct 12, 2012 7:15 PM

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Answer 1

Best reply

SanTakesOff

Level 1

21 points

Oct 12, 2012 7:21 PM in response to Princesspurple

it might ship tomorrow if you lucky. if not, deff by next week

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Answer 2

Oct 12, 2012 7:21 PM in response to Princesspurple

The only people that can truly explain what this means is Apple customer service.

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Answer 3

Oct 12, 2012 7:23 PM in response to Maribelle

did you get your ipod yet?

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Answer 4

Oct 12, 2012 7:23 PM in response to Maribelle

Really? noT!!!! because I called but the guy only said "Soon" ... ¬¬

Maribelle wrote:

The only people that can truly explain what this means is Apple customer service.

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Answer 5

Oct 12, 2012 7:24 PM in response to SanTakesOff

I really hope so! but my question is I have to wait for my "Preparing shipping" mail or "Shipped" mail? o.O!

SanTakesOff wrote:

it might ship tomorrow if you lucky. if not, deff by next week

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Answer 6

Oct 12, 2012 7:31 PM in response to Princesspurple

Thats weird, i pre ordered on the 30th of september and it shows delivers 24/10/12 to 26/10/12

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Answer 7

Oct 12, 2012 7:33 PM in response to Princesspurple

from what ive seen, preparing to ship and shipped happen in the same 24 hours. usually it will say preparing to ship, then later on in the day, it will say shipped

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Answer 8

Oct 12, 2012 7:40 PM in response to Zidane007

So weird, but I think it's 'cause I'm from Mexico... but the mail said something different...
Zidane007 wrote:

Thats weird, i pre ordered on the 30th of september and it shows delivers 24/10/12 to 26/10/12

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Answer 9

Oct 12, 2012 7:42 PM in response to SanTakesOff

OOOhhh really? mmm so I guess that the both mails could arrive next week (monday or tuesday) because mail said 3 days ... today was one jujuju or not?

SanTakesOff wrote:

from what ive seen, preparing to ship and shipped happen in the same 24 hours. usually it will say preparing to ship, then later on in the day, it will say shipped

Reply

Answer 10

Oct 13, 2012 10:19 PM in response to Princesspurple

Just be patient. It will arrive when it arrives. No point worrying over something you can't change. To take your mind off it, how about you sort out what you will put on it (music, apps, ebooks etc)? :-)

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