5 Replies Latest reply: Mar 15, 2014 5:12 AM by bwadma
bwadma Level 1 (125 points)

When I drag a message from a search results list from one Viewer Window to another, the "source" Viewer Window suddenly displays a grey area.

- there was no "message area" set before (while the search was running, or during typing into the Search box),

- this region can not be removed (like the "intact" message area showing a single message) by dragging the border,

- and also it can not be removed by a double-click.


To reproduce, one needs to have two Viewer Windows open (which I personally always have). I get this disturbing "grey area" usually with messages in the upper Viewer Window, but for creating the picture below I triggered the problem in the trash and removed the messages.


The "grey area" can be removed by simple resizing the window, but still it is disturbing.

I am using 10.8.2 with supplement.


I wonder if others have seen the same problem?

A bug?


Screen Shot 2012-10-12 at 12.56.05.png

iMac (21.5-inch Mid 2010), OS X Mountain Lion (10.8.2)
  • bwadma Level 1 (125 points)

    The problem still exists with Mail.app Version 6.3 from 10.8.3.

    (Steve would be really angry about all these bugs!)

  • Imp68 Level 4 (2,590 points)

    I doubt it's a bug.  I can't reproduce it and others aren't really reporting it.

  • bwadma Level 1 (125 points)

    Hhmmm - what can I do to help you to reproduce?

    Obviously, I can not exclude that there are content-related components that "trigger" the problem, or special settings. But for me the problem (the bug) is reproducible over three different Macs. All three use identical and quite large IMAP accounts (with in total more than 1000 boxes), and the Prefs are also set identically.


    On the other hand:

    The problem "Mail.app quits unexpectedly upon quit" was also not ackowledged as a bug. But this bug is gone with the new (6.3 in 10.8.3) version of Mail.app.

  • Imp68 Level 4 (2,590 points)

    You're probably right, in that it is circumstance specific, so possibly a bug... I just can't reproduce it on my setup.


    I notice it looks like you're in classic view.  If you uncheck that option in mail >> preferences >> viewing, does it still happen?

  • bwadma Level 1 (125 points)

    The problem described above is gone with Mail.app Version 7.x (from Mavericks).


    At least this is one good news from Mail.app v7 - otherwise v7 is still (even in the version that comes with 10.9.2 - 7.2) VERY slow.