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All replies
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Helpful answers
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Aug 29, 2013 3:33 PM in response to Roseann913by tomfromfremont,Any response? I have a similar issue!
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Aug 29, 2013 4:51 PM in response to Roseann913by ckuan,You can only track if they want you to. If your friend(s) switched it OFF, you cannot track.
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Sep 10, 2013 9:32 PM in response to Roseann913by amiskell,I'm having the same problem between mine and my wife's phones. We can both see everyone else no problem, but we can't see each other unless we are both actively running the app.
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Sep 20, 2013 4:06 PM in response to Roseann913by kakita2008,I have the same problem, all my devices says Location unavailable ! Fix it!
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Sep 21, 2013 2:49 PM in response to Roseann913by carmenol,I have the same problem. I get the message location not available every time, ever since I got the phone. My son can see my location but I cannot see him. Any help
Thank you
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Sep 24, 2013 2:27 PM in response to carmenolby tomfromfremont,Maybe it's because the user has killed the application on their phone.
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Sep 24, 2013 2:37 PM in response to tomfromfremontby carmenol,The application is working fine for him, I also tried with somebody else and it did not work either.
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Sep 24, 2013 2:55 PM in response to Roseann913by silvergc,Could be that the background updating is turned off? I don't know, but it's working for me.
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Sep 24, 2013 3:21 PM in response to silvergcby tomfromfremont,How do I turn 'background updating'?
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Sep 24, 2013 3:44 PM in response to tomfromfremontby ChrisJ4203,Settings>General>Background App Refresh. Also make sure that Find My Friends is ON in Location Services.
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Sep 24, 2013 4:49 PM in response to Roseann913by Chipkirby2,Having same problem since IOS 7. Today apple support suggested refreshing the phone having the problem. Haven't tried this yet. Has anyone tried it or does anyone have any other suggestions? Chris - I was just reading your suggestion. Do you have to be backed up to a computer to do this?
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Sep 24, 2013 5:13 PM in response to ChrisJ4203by Chipkirby2,Having same problem since IOS 7. Today apple support suggested refreshing the phone having the problem. Haven't tried this yet. Has anyone tried it or does anyone have any other suggestions? Chris - I was just reading your suggestion. Do you have to be backed up to a computer to do this?
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Sep 24, 2013 5:53 PM in response to Chipkirby2by ChrisJ4203,No you do not. All it requires is to change that setting. I would also suggest to do a reset afterwards, hold the sleep/wake and home buttons together until you see the Apple logo and then release. Once the device reboots, try the app.
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Sep 25, 2013 7:34 AM in response to ckuanby gradyr1953,The app only updates when it is open on BOTH phones at the same time; which makes it almost useless.
And yes, I've restarted both phones, uninstalled it and reinstalled it, checked that background updates are on for FMFs - it just doesn't work.