2 Replies Latest reply: Nov 4, 2012 12:19 AM by drummerben04
web93 Level 1 Level 1 (0 points)

Yesterday I plugged in my iPhone 5 32GB to charge and noticed the battery symbol turned to a 'plug' icon as opposed to a 'lightning bolt' icon. The phone was on 18%, so it should have been a lightning bolt. If I'm correct the plug icon should only appear when the phone is fully charged. Anyway, it stayed with the plug icon for a bit, refusing to charge up and after 10-15 minutes and trying a different wall socket the lightning bolt suddenly appeared. Sure enough it charged all the way up to 100%.


Today is another story. I've been trying all day to charge and nothing will happen. Phone is now completely dead. When I plug it in the 'dead battery screen' appears (empty battery with a little bit of red in it, lightning bolt underneath) but it never actually charges up and turns on. Its been like that since this morning. Been into my local Vodafone store today, left it with them and tried another charger, no luck. Tried hard resets, no luck. Vodafone are sending me a replacement handset for Tuesday, although Saturday to Tuesday with absolutely no phone is going to cause a fair few problems. Apple can't offer me anything any faster - all London Apple Store Genius bar appointments are fully booked until 19th October(!). I've just managed to get it into recovery mode in iTunes and am trying a factory reset right now, but don't have high hopes.


I've searched the web a lot and not found any similar stories to this one. I've more or less accepted that I'm going to have to wait until Tuesday now, but thought I'd post anyway to make sure people are aware of this particular series of events and in case anyone is also searching to answers for a phone with simlar symptoms.


Any ideas are of course welcome, although I believe they've all been tried!

iPhone 5, iOS 6, Battery won't charge
  • drummerben04 Level 1 Level 1 (0 points)

    ME too! With my iPod touch 4th gen I used to let it charge for a little bit to fully charge it for like and hour or two extra to get a full charge cycle. Now on the iphone five as soon as it hits 100 it shows the lug symbol not the charging one. It would be great if Apple could acknowledge the full charge cycle and put it at 90 instead and once it's fully charge make it 100 it might take longer but it can add up to an hour extra of time. I'm not sure if this is because of the new ios update 6.0.1 maybe maybe not how ever the iphone 5 has lasted so much longer than the iPod touch and longer life than the iPhone 4S it seems and it charges much faster something to do with the new Chord Maybe? Thank You apple.

  • drummerben04 Level 1 Level 1 (0 points)

    Maybe they already did acknowledge this but who knows?