3 Replies Latest reply: Oct 13, 2012 3:01 PM by Kurt Lang
Tangodown45 Level 1 (0 points)

I made a mistake in the registration process for Quicktime Pro and now it says my code is INVALID. What do I do?

iMac, OS X Mountain Lion (10.8.2)
  • Kurt Lang Level 8 (36,680 points)

    Just go into the QuickTime 7 Player Registration fields and enter them again to fix any typos. Make sure to use exactly what was in your confirmation email. If you had no organization name, leave it blank.

  • Tangodown45 Level 1 (0 points)

    It wasn't a problem like that. Instead of "tabbing" to register I hit PURCHASE and now my entire confirmation is invalid. How do I get a new confirmation number to complete my download?

  • Kurt Lang Level 8 (36,680 points)

    How do I get a new confirmation number to complete my download?

    Is this from the App Store, or the Apple Store on their web site? I ask because there is nothing to download. The QuickTime 7 Player is the Pro version once you enter your name and serial number in the Registration fields from the email you will receive after purchasing a key.


    That said, unless you're using some older software which will only use QT 7 Pro for certain functions, it's actually obsolete. QuickTime X in Lion and Mountain Lion does video captures and other formally Pro only features with no extra purchase necessary.