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Canoscan 5600F and Mountain Lion.

2775 Views 6 Replies Latest reply: Oct 24, 2012 6:25 AM by paddle2thesea RSS
Fredien Calculating status...
Currently Being Moderated
Oct 13, 2012 11:56 AM

My Canoscan 5600F and Mountain Lion refuse to work together. Had no problem with Snow Leopard.  Tried to download software for 10.8, without result.

iMac, OS X Mountain Lion (10.8.2)
  • sig Level 8 Level 8 (35,770 points)
    Currently Being Moderated
    Oct 13, 2012 1:46 PM (in response to Fredien)

    Try using Image Capture to scan.

  • PAHU Level 6 Level 6 (14,400 points)
    Currently Being Moderated
    Oct 13, 2012 4:52 PM (in response to Fredien)

    To use Canon's MP Navigator application you must install the Canon CS5600F scanner driver. This is a different driver to that used by Image Capture, which is obtained via the Apple Software Update servers.


    So from the Canon Australia CS5600F web page, ensure you have installed the version 2.06 of MP Navigator and the CS5600F v14.11 scanner driver.


    Also, with regards to MP Navigator, you should trash the previous version you were using with 10.6.8 before installing the new version, assuming you upgraded this Mac to 10.8 from 10.6 with the previous version of MP Navigator still installed.

  • icarolyn Calculating status...
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    Oct 18, 2012 5:10 AM (in response to PAHU)

    to delete an outdated version of MP Navigator do I just go to the ap folder and move the icon to the trash?


    When I've tried to install the updated version I get  "installation successful" but the new version never makes it into the ap folder.

  • paddle2thesea Calculating status...
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    Oct 24, 2012 6:25 AM (in response to Fredien)

    I've got the same issue since upgrading to 10.8, with maybe some additional weirdness. I am able to scan using MP Navigator 2.0.6, but it freezes the animation that's supposed to appear when mousing over items in the dock. Also, when I try to drag and drop items in the Finder or try to drag items out of the dock, the item gets stuck to the cursor such that I can't actually drop what I'm dragging. And MP Navigator behaves somewhat differently: after scanning using the scanner driver, MP Navigator no longer automatically closes the scanner driver window. Instead, I have to manually close the window in order to save or edit the scans.


    I'm unable to use Image Capture: when click "show details" (to adjust dpi, select positive transparency, etc.), I get "An error occurred during scanning." I've downloaded the most recent driver I could find (dated 8/4/12). I've also tried to use MP Navigator EX 3.0, but it doesn't support the 5600f.


    Wasting lots of time trying to figure this one out.


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