HT201303: Security and your Apple ID
Learn about Security and your Apple ID
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Helpful answers
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Feb 25, 2015 5:29 PM in response to Jaa1983by Cecebad28,I was having to same problem. If all your things is saved to your apple account you can hard reset you device and get around it. Be aware that everything will be just as you bought the phone the first time. You can get all yall your information back threw iCloud.