after upgrading to mountain lion,my HP device manager can't find scanner

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willemfm Author

Level 1

4 points

after upgrading to mountain lion,my HP device manager can't find scanner

I have an HP Photosmart C5550 All-in-One printer scanner.

The HP device manager can't find the scanner. Printer works fine.

I upgraded from Lion to Mountain Lion and this is my problem now.

iMac, OS X Mountain Lion (10.8.2)

Posted on Oct 13, 2012 3:56 PM

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Answer 1

baltwo

Level 9

62,362 points

Oct 13, 2012 4:36 PM in response to willemfm

Try the HP Photosmart C5500 series app in /username/Library/Printers/, HP Utility->Devices in /Library/Printers/hp/Utilities/, Image Capture, or Preview->File->Import from scanner option.

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