TS1538: iPhone, iPad, or iPod touch not recognized in iTunes for Windows

Learn about iPhone, iPad, or iPod touch not recognized in iTunes for Windows
gemlenz

Q: I do not have the Driver folder in this folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support like it says I should and myApple Iphone appears in Portable Devices. I tried uninstalling the driver and reinstalling it.

I do not have the Driver folder in this folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support like it says I should and my Apple Iphone appears in Portable Devices only, not in Universal devices. I tried uninstalling the driver and reinstalling it. My Iphone is still not recognized by Itunes when I plug it in. I can see my photos in the internal storage folder on my Windows 7 system though. So I know my PC sees the device. The Iphoneis an Iphone 4 with IOS 6 installed. It was working fine until I had to reinstall my Windows system. Now Itunes does not see it. I've uninstalled Itunes and reinstalled it (64bit) to no avail. Where is the Driver folder article TS1538 talks about?

iPhone 4, Windows 7

Posted on Oct 13, 2012 4:16 PM

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Q: I do not have the Driver folder in this folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support like it says I shou ... more

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  • by iiZeNBerG,

    iiZeNBerG iiZeNBerG May 18, 2016 6:23 PM in response to gemlenz
    Level 1 (4 points)
    May 18, 2016 6:23 PM in response to gemlenz

    Hey guy !

     

    The post is not recent but the "Drivers" folder is here : "C:\Programs\Common Files\Apple\Mobile Device Support\" and "Drivers"

     

    It is not in the "Program Files" folder but it is in the "Programs" folder

     

    Bye !