STILL LOOKING FOR A SOLUTION

Is it possible the reason appleworks is not loading is that my appleworks application is missing? Because the logo pops up and looks like it's starting to load before it abruptly stops, I assumed the application was still on my computer.Even so, I have reinstalled the application several times in the last 24 hours.. .

Here is what the log shows:

Saturday, October 13, 2012 10:56 PM Beginning installation.

Install - US and Canada

Type of Install: Easy Install

Installed AppleWorks 6:AppleWorks Essentials:Scripts Support:AppleScript Usage Notes

Installed iMac:Applications:AppleWorks 6:AppleWorks 6.app:Contents:Resources:AppleWorks Help:AppleWorks Help idx

Saturday, October 13, 2012 10:57 PM

The installation is complete.

When I search the computer for Appleworks 6,under the heading "folders," it shows an Appleworks 6 folder (dated January '06) . . . which contains an icon for Appleworks 6,2 application (created May '02 and modified tonight ,around th last time I reinstalled the software).)..

The same file is listed under the "applications heading.",

But when I click on it (in both locations) it still flashes on briefly; then suddenly stops before launching.

I also skimmed thru the folder for Saved appleworks documents, where it also looks like whaever happened to the application must have occurred around 3:00 pm yesterday, the last time it performed an automatic save of a document. Recalling what was happening then, I think I remember the document I was working on freezing up while I was transferring data (eithr from one Applework document to another . . . or from Appleworks to a document on the internet, so I'm guessing the application must have been corrupted at that point.

The question no id how the heck can I isolate the problem and correct it now if it is preventing the software from either reinstalling or working properly?

(I've lost track of how many times I've already both deleted the preferences and reinstalled the software.

Thanks for not giving up on me, Fruhulda. In response to your questions:

I am currently using version 10.4.11 . .. and can't remember, but believe my computer came with Rosetta installed.

I also have not updated to a newer Mac for several years now. For the most part, this one has been trouble-free . . . so why bother? Although I know that system upgrades generally benefit the user . . . I tend to ignore/avoid them in favor of adhering to the old age, "If it ain't broke, don't fix it." Since I use my computer mainly for writing, graphics and communication, I can afford to keep my equipment pretty lean, so generally only upgrade when new software requires it, which is pretty rare. It also enables me to stick with tried and true applications without running into system incompatabilities or other conflicts . . as well as to access archived data, which I still need occasionally..

And yes, this problem did occur out of the blue . . . although in the midst of all this turmoil, I did notice that spotlight and dashboard also have disappeared from my computer (nor sure when or how), but a quick search did not turn up dashboard, which I use almost daily. It makes me wonder if for the first time in my memory, I've been hit by a computer virus, but will do a little more checking before jumping to that conclusion.

It also seems unlikely, since I avoid downloading data from websites I visit . . . a lesson I learned indirectly,years ago, when the opportunity to obtain new software was as simple and "cost effective" as copying it from someone else's computer. Making it even easier was the print shop I patronized in those days, which invited all its regular customers to help ourselves to anything on its computer. It took me a while and several "infections" to realize we were engaging in group "computer sex." But a few expensive trips to the repair shop also made me realize it was time to re-evaluate my ethics. The only things I've downloaded recently are a few legal documents from government and financial offices, which I trust would be secure..

Also,after finally completing the photoshop images I had been working on, I was able to close those files and restart my computer. Unfortunately, it still didn't help.

I also rechecked the reinstall disk I've been using, after it reported in one brief message that it would not work with my system. Seemed a little quirky to me, since I reinstalled multiple times and only received that message once. But I did check to be sure the disk was from the set that came with my iMac. It was, and clearly stated (in about 2 pt. type) that it was for OS 10.0.4. (All the other disks in the packet included both System 10 and Classic (9.2).

What I'm finding difficult to understand is why this problem happened so suddenly . . . unless it was related to what I was doing when the freeze occurred.

BTW . . . I did look for the reply option yesterday, but it was dimmed.

To start another message in the same thread you click on Reply down to the right in the post.

Thanks. michael . . . but the problem is that it WoN'T install with the original (grat_ apple disk (OS 10.2 . . .or 10.4.

But,as I have been trying to share with Peggy, but am having trouble getting responses to post (even after signing in and clicking on the reply button in the lower right corner . . . I realized that though I generally avoid software updates unless they specifically relate to the resources I use daily — I probably got distracted and did just that.

I say that because "about This Mac" now states that I am using OS 10.4.11.

The answer may be to switch from Tiger to Leopard operating systems, but am hesitant to do so until I am certain it WILL open all my old AW documents without messing up other apps on my computer.

But I did solve my immediate problem yesterday by accessing the files thru text/edit . . . deleting the extraneous codes and symbols . . . saving them as RTF files and opening them in MS Word. Time consuming . .. but it worked.

Hi again, Peggy . . .

Hope you don’t think my delay in responding is a due to lack of appreciation of your efforts. Actually, it’s because of my difficulty in posting my responses. But with each delay I’ve also had an opportunity to re-examine all my Mac disks and trace the history of Apple Works on my current computer.

More importantly, it also enabled me to refresh my memory of the sequence of iMacs I’ve owned in the past decade. With each new purchase, I’ve usually tried to keep the most recent Mac running on a local network — mainly in order to access original documents created with older software (such as Pagemaker) for clients.

Until I ran into the current problem with AW, I had completely forgotten that my primary CPU in 2006 also was an iMac and that the cost of replacing its CD tray (which had failed unexpectedly) was my excuse for purchasing my current dual processor Mac/intel, fortuitously just being introduced at that time.

in the switchover, I used firewire to transfer as many folders and individual documents as possible from the network—only realziing afterward that some were incompatible with the new operating system.

Sorting thru the various software iMac installation disks yesterday, I also realized that AW came from a set of iMac disks created in 2001 (so probably belonging to the cpu described above) . . . which included both OS 9;2 and 10.04 and a separate disk containing a bundle of third party applications. Although both the disk and its icon only refer to it as AppleWorks 6, File Information does identify it as AppleWorks 6.2 (i.e., not 6.2.4).

Aside from that discrepancy, the contents of the AW folders on my computer match all the constituent parts on your screenshot. Also, while it is not version 6.2.4 (the minimum requirement for running on Tiger and all later oprating systems) it had been working trouble-free on my iMac since 2006, until it froze in its tracks during the past weekend.

I have lost track of how many times I meticulously have followed the steps for removing all the preference files; but AW still does not boot up.

I also ran Disk First Aid, which found a pretty long list of errors when verifying permissions. But since they ALL applied only to my printer (XEROX Phaser 8560) which never has operational problems, I chose to ignore theme.

Disk Utility stopped verifying iMac itself, because ” the underlying task reported failure on exit.”

The truncated report showed:

Verifying volume “iMac”

Checking HFS Plus volume.

Checking Extents Overflow file.

Checking Catalog file.

Illegal name

Illegal name

Checking multi-linked files.

Checking multi-linked files.

og hierarchy.”,0)

Checking Extended Attributes file.

Checking volume bitmap.

Volume Bit Map needs minor repair

Checking volume information.

Checking volume information.

me free block count”,0)

(It should be 14688976 instead of 14688971)

Volume Header needs minor repair

The volume iMac needs to be repaired.

Although it recommended repair, the repair disk option was dimmed.

In general, problems like this one don't bother me. In fact, in some ways I enjoy the challenge, because ultimately there's usually a lesson to be learned. But in this case, I'm starting to wonder if it's worth the time and effort, since I've always considered AppleWorks just a convenience . . . not a feature-rich work horse, like MS Word . ..or InDesign, which is fully compatible with other Adobe apps.

) was my excuse for purchasing my current dual processor Mac/intel,which fortuitously was just being introduced at that time.

in the switchover, I used firewire to transfer as many folders and individual documents as possible fromthe network—only realziing afterward that some were incompatible with the new operating system.

Sorting thru the various software iMac installation disks yesterday, I also realized that AW came from a set of disks created in 2001, which included both OS 9;2 and 10.04 and a separate disk containing a bundle of third party applications. Although both the disk and its icon only refer to it as AppleWorks 6, File Information does identify it as AppleWorks 6.2

Aside from that discrepancy, the contents of he AW folders on my computer match all the constituent parts on your screenshot. Also, while it is not version 6.2.4 (the minimum requirement to run on Tiger and all later oprating systems) it had been working trouble-free on my iMac since 2006 until it froze in its tracks during the past weekend.

I have lost track of how many times I’ve followed meticulously the steps for removing all the preference files; but AW still does not boot up.

I also ran Disk First Aid, which found a pretty long list of errors when verifying permissions. But since they ALL applied only to my printer (XEROX Phaser 8560) which never has operational problems, I chose to ignore theme.

Disk Utility stopped verifying “iMac” because “.” the underlying task reported failure on exit.”

The truncated report showed:

Verifying volume “iMac”

Checking HFS Plus volume.

Checking Extents Overflow file.

Checking Catalog file.

Illegal name

Illegal name

Checking multi-linked files.

Checking multi-linked files.

og hierarchy.”,0)

Checking Extended Attributes file.

Checking volume bitmap.

Volume Bit Map needs minor repair

Checking volume information.

Checking volume information.

me free block count”,0)

(It should be 14688976 instead of 14688971)

Volume Header needs minor repair

The volume iMac needs to be repaired.

although it recommended repair, the repair disk option was dimmed.

Hi, Peggy . . . as I feared, it looks like my explanation only confused the issue. (a poor recommendation for someone who in the pst ws paid tor her ability to express clients' interests better than they could for themselves.

But hopefully, the following will lear up some of the misunerstanding:

<<You currently have an Intel Mac running Tiger, 10.4.11. . . . What kind of Mac is it? An iMac, a Mac mini, a MacBook?>> . . . . Sorry. I really thought I had made that clear: it's an iBook.

<<You said your previous Mac was an iMac from 2006>>. . . . In describing my current iMac (purchased in 2006, I believe I added that until I re-examined all my disk, I had totally forgotten that I also had another iMac which came with disks dated 2001, which suggested (to me) that I provbabaly also had bought it around the at time . . . and that it was the computer I replaced when the CD tray died.

<<A 2006 Mac would not have had the disks for OS 9 & probably would not have included AppleWorks.>>

I Agree. it was the iMac purchased around 2001-02 that came a set of disks created in 2001, which included both OS 9;2 and 10.04 and a separate disk containing a bundle of third party applications that included AppleWorks..

<<At Macworld San Francisco in January 2006 Apple announced the Intel Mac & AppleWorks was no longer included with any Mac. AppleWorks 6.2 is the first version that was made to run in OS X & was released sometime in the last half of 2001. >>

<<At Macworld San Francisco in January 2006 Apple announced the Intel Mac & AppleWorks was no longer included with any Mac.>>

I agree. Software on my 2006 intel Mac did NOT include AppleWorks..

<<AppleWorks 6.2 is the first version that was made to run in OS X & was released sometime in the last half of 2001>>

I only have one original copy of AW (the one that came with my first iMac around 2001-02). File Information identifies as AppleWorks 6.2 (NO ".4" at the end).

<<AppleWorks 6.2 will run but is not as stable as 6.2.4 to 6.2.9.>>

AppleWorlks 6.2 is the only version I ever have received and worked perfectly (probably on both iMacs) until last weekend.

AppleWorks 6.2 will run but is not as stable as 6.2.4 to 6.2.9.

<<If you have been using AppleWorks since 2006 it is quite possible that the “frozen” issue wasn’t really a freeze or any sort of corruption, but merely the long-standing “Recent Items bug.” A true freeze would not allow you to close windows or do anything else.>>

Obviously a poor choice of words on my part. I did not mean to suggest a total freeze; only a freeze that prevented further activity on AppleWorks, including a regular shut down. All other applications functioned properly, although I delayed relaunching Finder until I completed and/or saved any documents still open in other applications.

<<In your efforts to fix the problem, you’ve made it worse. I can understand that. When I got my first Mac, a used LC in April, 1991, I tried following the directions in an issue of Macworld to delete things & made such a mess I had to start over entirely.>>

Sorry, Peggy . . . but I don't understand. In what way have I made things worse? The only steps I have taken were several attempts to delete the same AW preference files recommended in almost every help file on the net. As it turned out, none of those attempts was successful, but everything else on my computer is working normally.

<<I think you are going to have to start over, hopefully only with deleting AppleWorks & reinstalling it. I know you said you have reinstalled AppleWorks several times, but it is not clear how you did that.>>

I did consider uninstalling and reinstalling AW, but only as a lat ditch effort . ..which now appears to be on the horizon. It it doesn't work, so be it. It's a handy app, but one I can easily live without. My main concern was just to rescue the as many AW files currently on my desktop, so I'll have to decide if it's worth the time it will take to access and convert them via Text Edit and Word.

<< . . .It is also not a good idea to ignore software updates from Apple, particularly any security updates.>>

Coulda' . . . Shoulda' . . . Woulda!. I confess. I've been a bad girl. But who doesn't like to live dangerously now and then?

AND TO MICHAEL. . . .

I had one, too. Actually had both a Mac Plus and a Classic, though I can't remember which was which or first . . . except that I bought the "gray cube-shaped one "slightly used" for $2,300, from a vendor at a trade show in the mid 1980s.

Around the same time, we disappointed our son when we decided to surprise him with a brand new Mac GS when he graduated from high school. (for some reason, he thought we wee getting him a car!!)

Southern California