TS4403: iCloud: Photo Stream, Windows Vista, and iCloud Control Panel for Windows 2.x

Learn about iCloud: Photo Stream, Windows Vista, and iCloud Control Panel for Windows 2.x
Ashykinz
Level 1 (0 points)

Q: Photos not saving to Photo Stream

I have more than 20% battery, I am connected to wifi and when I take new photos, they're not being uploaded to my Photo Stream as it used to. Any suggestions?

iPhone 4S, iOS 6

Posted on Oct 13, 2012 7:13 PM

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Ashykinz

Q: Photos not saving to Photo Stream

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  • Helpful answers

  • by randers4,

    randers4 randers4 Oct 13, 2012 7:25 PM in response to Ashykinz
    Level 9 (62,891 points)
    Oct 13, 2012 7:25 PM in response to Ashykinz

    Some users are having trouble doing this on their home network after updating to iOS 6.  Suggest you try using a public hotspot; take a new photo and see if it appears in your photo stream album after a minute or so.  If it does, that would at least isolate the problem as being related to your wifi network.

  • by Ashykinz,

    Ashykinz Ashykinz Oct 13, 2012 7:37 PM in response to randers4
    Level 1 (0 points)
    Oct 13, 2012 7:37 PM in response to randers4

    And if the problem did end up being my wifi network, what would I have to do to get that fixed? I just got the Arris TG862G wireless gateway from Comcast and I've been having nothing but issues... I've never had this type of problem connecting to other routers and modems!

  • by randers4,

    randers4 randers4 Oct 13, 2012 7:40 PM in response to Ashykinz
    Level 9 (62,891 points)
    Oct 13, 2012 7:40 PM in response to Ashykinz

    Interesting that you mention that.  The Comcast/Arris is the one that I've heard usings having this issue with.  One recently reported that he/she solved it by saying:

     

    "Problem appears to be with the Arris modem.  I had to call Comcast and ask them to put mine in bridge mode.  I don't think this will work for you unless you have your own WiFi Router.  If so, you can call support and they will send a signal to switch it to bridge mode."

     


  • by jbj612,

    jbj612 jbj612 Oct 18, 2012 8:36 PM in response to randers4
    Level 1 (5 points)
    Oct 18, 2012 8:36 PM in response to randers4

    I am having the same issue. Public wifi works perfect. My home wifi does not work. I have a Comcast arris router/modem/phone 3 in 1

  • by randers4,

    randers4 randers4 Oct 18, 2012 8:43 PM in response to jbj612
    Level 9 (62,891 points)
    Oct 18, 2012 8:43 PM in response to jbj612

    You might want to give Comcast/Xfinity support a call to see if they have any solution. If you are usuing your own wireless router you could try having them put it in bridge mode as the other poster did.

  • by jbj612,

    jbj612 jbj612 Oct 19, 2012 6:20 AM in response to randers4
    Level 1 (5 points)
    Oct 19, 2012 6:20 AM in response to randers4

    I have the all in one router/modem so as to not have the extra wireless router sitting around. What's really weird is, I have had the Arris for over a year and the issue started the day I got the iPhone 5. After speaking with Apple Care they had me change my iCloud id. This worked for two weeks, but now my iPhone & iPad are back to not syncing unles I use public Wifi like Starbucks or the Apple Store.