2 Replies Latest reply: Oct 14, 2012 10:09 AM by David Yeh
David Yeh Level 1 Level 1 (65 points)

Is anyone else having problems searching for messages on the icloud.com webmail interface?  Searches for messages that are clearly in my inbox turn up no results or only partial results.



  • pvonk Level 6 Level 6 (13,700 points)

    What kind of search criteria are you using.  To be sure I understand your post, you say that when viewing the inbox at icloud.com with a browser, you clearly see some specific messages, but when you do a search that should incloude these messages, they are not appearing?

  • David Yeh Level 1 Level 1 (65 points)

    Yes, that is correct. For instance, if I a have a couple of messages from sender "ABC" in my inbox, then do a search in my inbox for "ABC" using search by "From", it might reveal only some or none of the messages from "ABC". Similarly for searching terms in subject lines by "Subject", and in either case, searching by "All" fails to show the missing messages as well. At first I thought I saw a pattern that it was catching all the unread messages that fit the search criteria but not the read messages (which would in itself not be correct behavior either), but on other searches both read and unread messages are found so that's not the reason either.